Luxury Client Growth Manager (12-Month Contract)

Harrods; Knightsbridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

Harrods in Knightsbridge is seeking a Client Development Manager to join our Personal Shopping team on a 12 month fixed term contract. You will shape client engagement strategies, identify commercial opportunities and enhance experiences for our most valued clients across the business.

You will use client insights and market knowledge to grow the client portfolio, strengthen engagement, and drive long-term loyalty, delivering exceptional experiences that reinforce Harrods as a leader in luxury

Qualifications

• Experience in client development or relationship management within luxury sectors.
• Strong commercial awareness and ability to identify growth opportunities.
• Excellent relationship-building and stakeholder management skills.
• Proactive, forward-thinking mindset with focus on continuous improvement.

Responsibilities

• Support development and delivery of initiatives to enhance the Personal Shopping experience.
• Identify opportunities to strengthen engagement, acquire new clients and improve performance.
• Shape client journeys using insights, driving long-term loyalty and satisfaction.

Skills

Client development

Relationship management

Luxury retail

Commercial awareness

Stakeholder management

Analytical thinking

Strategic planning

Job description

Harrods in Knightsbridge is seeking a Client Development Manager to join our Personal Shopping team on a 12 month fixed term contract. You will shape client engagement strategies, identify commercial opportunities and enhance experiences for our most valued clients across the business.

You will use client insights and market knowledge to grow the client portfolio, strengthen engagement, and drive long-term loyalty, delivering exceptional experiences that reinforce Harrods as a leader in luxury