Luxury Brand Ambassador

Creed; Rushden; Sur place; GBP 17 000 - 28 000; Temps partiel

Résumé du poste

The House of Creed is seeking a Luxury Brand Ambassador for our counter at Frasers Rushden Lakes, Northampton. This part-time role (2 days, 15 hours per week) focuses on sharing knowledge, delivering exceptional service, and driving sales in a luxury retail environment.

Ideal candidates will have passion for fragrance, strong communication skills, and the ability to work in a fast-paced setting. Weekend and holiday flexibility is required to support peak periods.

Qualifications

• Deep understanding of fragrances, ingredients and heritage.
• Deliver exceptional customer service to create memorable experiences.
• Maintain luxury visuals and presentation in-store.
• Strong communication and interpersonal skills in a fast-paced luxury environment.

Responsabilités

• Share passion and knowledge about Creed products to customers.
• Drive sales and meet/exceed targets.
• Maintain high standards of customer service and brand image.
• Ensure in-store visuals reflect luxury and heritage.
• Willingness to work weekends and holidays as needed.

Connaissances

Product knowledge

Customer service

Visual merchandising

Communication skills

Luxury retail experience

Description du poste

Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.

About the role

We are seeking for a Luxury Brand Ambassador for our House of Creed counter in Frasers Rushden Lakes, Northampton, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week.

Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Including but not limited to:

• Product Knowledge:

Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.

• Customer Service :

Deliver exceptional customer service to create memorable experiences and foster brand loyalty.

• Visual Presentation:

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.

Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.

Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.

Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.