Luxury Brand Ambassador

Creed; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking luxury brand as a Brand Ambassador, where your passion for fragrance and exceptional customer service will shine. This full-time role at a renowned retail location offers you the chance to engage with customers, share your knowledge of luxury products, and exceed sales targets. You'll be part of a diverse team that values innovation and career development, all while upholding the prestige of a celebrated perfume house. If you're ready to make a difference in the world of luxury retail, we want to hear from you!

Benefits

Career development opportunities

Diversity and inclusion initiatives

Innovative team environment

Qualifications

• Proven experience in luxury retail or customer-facing roles.
• Goal-oriented with a track record of exceeding sales targets.

Responsibilities

• Deliver exceptional customer service to foster brand loyalty.
• Develop product knowledge to engage customers and drive sales.
• Maintain luxury retail space with impeccable visual standards.

Skills

Exceptional communication skills

Interpersonal skills

Luxury retail experience

Sales excellence

Customer service

Ability to work in fast-paced environment

Flexibility to work weekends

Job description

About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients from around the world.

About the role

We are seeking a Luxury Brand Ambassador for our Creed counter at Flannels Leeds. The ideal candidate will have a passion for luxury, a drive to make a difference, and a desire to shape the future of our business. This is a full-time role, requiring 2 days, 15 hours per week.

Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you will play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your main responsibilities include sharing knowledge and passion about our brand and products, driving sales, and maintaining the highest standards of customer service.

Key responsibilities

Including but not limited to:

1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills/Experiences desired

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that exceeds expectations.

Innovation: Be part of a team that pushes boundaries and creates scents that resonate with diverse audiences.

Diversity and Inclusion: We celebrate differences and believe a diverse team fosters creativity and innovation.

Career Development: Opportunities for professional growth are available whether in retail or at the head office.

Job Applicant Privacy Policy

Please note that by applying, you consent to the processing and retention of your personal data by The House of Creed. Your details will be stored securely and may be shared with relevant hiring managers.

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. We look forward to receiving your application if you demonstrate the required expertise.

Due to high application volumes, we will contact only shortlisted candidates. Thank you for your understanding.