Luxury Brand Ambassador

Creed; Leeds; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established luxury brand is seeking a passionate Luxury Brand Ambassador to join their team in Leeds. In this part-time role, you will be responsible for creating unforgettable customer experiences and driving sales through your deep knowledge of luxury fragrances. Your expertise will help uphold the brand's prestige while ensuring that customers receive the highest level of service. This is a fantastic opportunity to be part of a dynamic team that values innovation, diversity, and career development in the luxury retail space. If you are driven by excellence and have a love for luxury products, this role is perfect for you.

Benefits

Career Development Opportunities

Diversity and Inclusion Initiatives

Luxury Experience

Team Innovation Environment

Qualifications

• Proven experience in luxury retail or customer-facing roles.
• Passion for luxury brands and commitment to customer experience.

Responsibilities

• Develop deep product knowledge to engage customers effectively.
• Meet and exceed sales targets through proactive engagement.
• Deliver exceptional customer service to foster brand loyalty.

Skills

Exceptional communication skills

Interpersonal skills

Sales proficiency

Goal-oriented mindset

Ability to work in fast-paced environments

Job description

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role

We are seeking a Luxury Brand Ambassador for our Creed Counter in Harvey Nichols Leeds, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.

Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Responsibilities

1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Requirements

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Customer Service

Industries

Retail and Retail Luxury Goods and Jewelry