Luxury Beauty Counter Manager

The Estée Lauder Companies Inc.; London Colney; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager for our luxury beauty brands in the London area. You will lead a team of Beauty Advisors, drive sales, deliver exceptional customer service, and ensure store standards accordingly.

Role requires proven experience in fast-paced retail, strong leadership, and a passion for coaching others to reach their potential within prestige beauty.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Lead, coach and develop Beauty Advisors to achieve sales, customer service and operational targets.
• Recruit and retain customers through strategic targeting and in-store events.
• Deliver business goals through customer relationship management and leadership of your team.

Skills

Customer service

Sales

Retail experience

Communication

Organisation

Tools

POS systems

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager for our luxury beauty brands in the London area. You will lead a team of Beauty Advisors, drive sales, deliver exceptional customer service, and ensure store standards accordingly.

Role requires proven experience in fast-paced retail, strong leadership, and a passion for coaching others to reach their potential within prestige beauty.