Luxury Account Executive - Surrey & Hampshire United Kingdom

Diageo España SA; Bournemouth; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Luxury Account Executive to elevate brand presence in the on-trade sector. This role requires a blend of commercial acumen, negotiation skills, and a passion for premium brands. You will be the face of the brand, driving distribution and activation opportunities while fostering strong relationships with influential customers. The company values diversity and inclusion, offering a supportive culture where your contributions will be celebrated. If you're ready to make an impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 2+ years of commercial experience in account management.
• Strong negotiation and customer relationship skills are essential.

Responsibilities

• Build brand status and equity through effective account management.
• Deliver on distribution and execution targets consistently.

Skills

Commercial experience

Negotiation skills

Customer relationship building

P&L literacy

Analytical skills

Networking

Entrepreneurial mindset

Job description

Job - Luxury Account Executive - Surrey & Hampshire

Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive.

Job Description

Region: Brighton & Kent

Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry – Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world’s top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan’s and Windsor Whiskies, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.

Diageo has built a strong platform for growth – through investment in its own brands, and by acquisition to broaden the geographical footprint and category depth and range. The company’s strong local business units are well positioned to win in increasingly competitive and fast-paced environments. Diageo’s portfolio is well-diversified across price-tiers, enabling it to participate where consumer opportunity is greatest, and to capture shifts in consumer preference.

Diageo's culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. Employees work hard so they can be proud of what they do and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants employees to live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be.

About the Role

In this role you will be the personification of Diageo’s ambition: to become the world's best-performing, most-trusted consumer goods company and build category-leading partnerships with industry-leading outlets. We are looking for someone with a sophisticated sense of style, who can present themselves and our products to reflect the luxury brand's image and values.

You will be focused on finding the right distribution and activation opportunities to cut through and create momentum. Your enthusiasm, energy and belief in our powerhouse brands, positive approach and bias to action will help to build a dynamic, creative team culture and forge the right business-building relationship with other commercial teams in Diageo, to leverage route to consumer expertise, unlock new opportunities and always keep the customer experience at the heart of decision making.

The wide-ranging brand portfolio at Diageo provides the Luxury Account Executive role a huge array of opportunities to match customer needs across the different segmentations of the on trade and in doing so will bring to life our luxury brand identities that are core to the success of Diageo.

About you:

1. 2+ years commercial experience including on-trade/account management. Managing multiple influential customers to seek and build new brand opportunities, you will need previous experience in this sector to succeed.
2. Deep understanding of what is important to influential on trade GB customer and using this insight to drive the creation and execution of a clear and powerful commercial plan.
3. Finger on the pulse of what is happening on the ground in both on-trade and third space arena.
4. Passion for premium and Super premium brands, customers & consumers.
5. Strong negotiation and customer relationship building skills.
6. Robust commercial understanding, P&L literacy - numerical and analytical skills and ability to derive insight from data.
7. Ability to forge strong and effective cross-functional team relationships and confidently interact with senior collaborators internally and externally to deliver business outcomes.
8. Effectively networked, to manage multiple external customers and collaborate with internal partners to build value for them.
9. Proactive and entrepreneurial mentality to win new customers ahead of our competition.

Top Accountabilities

1. As a Key Account Executive in the highly influential area of the On Trade you will play a crucial role in building the status, equity and rate of sale of our brands through delivery of brand objectives throughout key outlets.
2. Deliver against the distribution and execution targets each month, quarter and year.
3. Ownership of the day-to-day customer relationship through effective negotiation, persuasion and conflict management/resolution skills.
4. Accountable for P&L delivery of the portfolio within the customer remit. Successfully navigate return on investment decisions with each customer aligning with key priorities for sustainable and profitable growth.
5. Work closely with the Luxury marketing manager who will support menu creation, activations and customer engagement within your customer base. This will require strong organizational skills, paired with proactive communication to deliver standout results for Diageo and our customers.
6. Accurate forecasting and internal performance management with attention to detail, as well as proactive RTM and supply team connectivity to maintain brand visibility in outlet.
7. Partner with the Diageo Luxury Marketing team and the Advocacy team to put our brands in the heart of culture by leading activation in outlets, driving talkability and availability.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our team to thrive and to realise our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.

Flexibility is key to success in our business, and many of our staff work flexibly in many ways, including part-time, compressed hours, flexible location.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

Don’t let anything stop you from applying!

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.