Luxe Assistant Store Manager — Elevate Customer Experience

L'Oréal; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Exclusive product perks

30 days holiday

Health and wellness benefits

Referral bonus program

Sustainability initiatives

Job summary

L’Oréal Luxe is seeking a dedicated Assistant Store Manager to lead a store team and deliver a first-class luxury experience. You will coach staff, monitor performance, and implement growth plans to exceed targets and drive brand excellence.

Join a dynamic luxury retail environment at L’Oréal Luxe, where you’ll develop a high-performing team, manage operations, and build strong relationships with store leadership and brands.

Responsibilities

• Deliver world class luxury service through coaching and feedback across brands.
• Act as brand ambassador with personalised service and merchandising standards.
• Demonstrate products and share brand storytelling to meet customer needs.
• Inform customers about events, promotions and activations while representing the brands.

Skills

Retail Acumen

People Management

Stakeholder Management

Coaching

Operational Skills & Management

Job description

L’Oréal Luxe is seeking a dedicated Assistant Store Manager to lead a store team and deliver a first-class luxury experience. You will coach staff, monitor performance, and implement growth plans to exceed targets and drive brand excellence.

Join a dynamic luxury retail environment at L’Oréal Luxe, where you’ll develop a high-performing team, manage operations, and build strong relationships with store leadership and brands.