Lux Pastry Kitchen Lead — Seasonal Menu Innovator

Raffles Hotels & Resorts; Greater London; Presencial; GBP 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

31 days holiday incl bank holidays + 1

Staff meals on duty

Free dry cleaning for uniform

Employer pension contribution 3%

Enhanced sick pay

Life Assurance 1x salary

Employee assistance program

Cycle to work scheme

Discounted Accor/Raffles F&B rates

Descripción de la vacante

Raffles London OWO is seeking a hands-on Pastry Kitchen Leader to oversee operations, menu development, and staff development across our pastry outlets. You will mentor junior staff, collaborate with FOH and beverage teams, and ensure the highest standards of service in a luxury environment.

Working closely with the Executive Pastry Chef, you will develop seasonal menus, train staff, and uphold health and safety standards across the kitchen.

Formación

• Recent experience in a multi-outlet venue or 5-star hotel.
• Market knowledge of competitors and event industry trends.
• Strong food and beverage knowledge.
• Enthusiasm and commitment to delivering the best service in any situation.
• Able to work with and lead a team.
• Detail-oriented and consistent.
• Proven track record delivering high levels of service under pressure.
• Exceptional written and spoken communication skills.
• Willingness to contribute to a 24h operational schedule when required.

Responsabilidades

• Lead and manage pastry kitchen operations across multiple outlets.
• Develop seasonal menus with the executive pastry chef.
• Mentor and coach junior staff; conduct regular one-to-ones and appraisals.
• Maintain stock control and ensure cost efficiency.
• Collaborate with front-of-house and beverage teams to ensure luxury service.
• Involve in menu engineering to maximise pastry sales.
• Ensure health and safety compliance and SOP adherence.
• Lead development of menus and dishes in line with SOPs and timelines.

Conocimientos

Multi-outlet venue

5-star hotel

F&B knowledge

Leadership

Team management

Attention to detail

Work under pressure

Communication skills

Time management

24h operations

Descripción del empleo

Raffles London OWO is seeking a hands-on Pastry Kitchen Leader to oversee operations, menu development, and staff development across our pastry outlets. You will mentor junior staff, collaborate with FOH and beverage teams, and ensure the highest standards of service in a luxury environment.

Working closely with the Executive Pastry Chef, you will develop seasonal menus, train staff, and uphold health and safety standards across the kitchen.