Lux Night Porter - 4on 4off at 5-Star Hotel

The Red Carnation Hotel Collection; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

OTE £30,000

Holiday allowance 28–36 days

Free meals on duty

Friend referral bonus up to £600

Leadership development courses

Volunteer days

Employee assistance programme

Social events and tea parties

Staff discounts on food and drinks

Discounted accommodation rates

Job summary

The Milestone Hotel & Residences, part of The Red Carnation Hotel Collection, is seeking an enthusiastic Night Porter to join our luxury, five-star team in London. You will support overnight operations, assist guests, and ensure the hotel area remains welcoming and secure.

We value excellent communication, attention to detail and reliability, with a 4-on/4-off pattern. Night Porter experience in a luxury setting is preferred, and full-time employment offers development opportunities and staff

Qualifications

• Previous Night Porter experience, ideally in luxury or five-star hotels.
• Excellent communication skills and strong attention to detail.
• Positive attitude towards training and development and guest service.

Responsibilities

• Ensure guests luggage is delivered correctly
• Provide great knowledge of the hotel and local area
• Assist with reception and concierge requests
• Answer general guest queries
• Prepare and delivering room service orders after Kitchen team has finished for the day
• Ensure the lobby and front area of the hotel is presentable and clean at all times

Skills

Night Porter Experience

Communication Skills

Attention to Detail

Reliability & Flexibility

Team player

Job description

The Milestone Hotel & Residences, part of The Red Carnation Hotel Collection, is seeking an enthusiastic Night Porter to join our luxury, five-star team in London. You will support overnight operations, assist guests, and ensure the hotel area remains welcoming and secure.

We value excellent communication, attention to detail and reliability, with a 4-on/4-off pattern. Night Porter experience in a luxury setting is preferred, and full-time employment offers development opportunities and staff