Lung Cancer clinical Support Worker

NHS; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity to join the Lung Cancer Nurse Specialist team as a Support Worker at Nottingham University Hospitals NHS Trust. The role involves providing comprehensive support to lung cancer patients throughout their journey, performing assessments, and collaborating with healthcare professionals. We are looking for compassionate individuals with relevant experience who thrive in a team environment. Join us in making a difference for patients in our community.

Benefits

Opportunities for continuous education

Annual lung cancer conference attendance

Qualifications

• Relevant experience in clinical or administrative roles.
• Experience in healthcare settings, specifically Respiratory, Oncology, Thoracic or Palliative Care.
• Familiarity with ICT systems such as Medway, NOTIS, Webhiss.

Responsibilities

• Conduct Holistic Needs Assessments and lead telephone clinics.
• Provide support during clinics and wards.
• Assist in patient referrals and stocking up necessary supplies.

Skills

Communication

Team Player

Compassion

Education

5 GCSEs or equivalent at C or above (must include English)

Advanced Communication Training

Tools

Microsoft Office

Outlook

Job description

Go back Nottingham University Hospitals NHS Trusts

Lung Cancer clinical Support Worker

The closing date is 29 June 2025

An exciting opportunity has arisen to work as a Support worker within the Lung Cancer Nurse Specialist (LCNS) team. You will be working with and supported by an established large LCNS team and admin co-ordinators. You will also work closely with a dedicated lung cancer MDT.

We are looking for a kind, dedicated team player with excellent communication skills and an interest in cancer to join our warm, friendly team. You would need to embrace change and enjoy service development.

The LCNS cover a large cancer pathway providing advice, social and emotional support and information to patients and their loved ones throughout their pathway. We meet patients from pre-diagnosis, diagnosis, treatment (surgery, radiotherapy, chemotherapy) and palliative care. Your work will cover clinics, wards and telephone consultations Monday to Friday, supporting the LCNS and proactively managing the electronic Holistic Needs assessment (eHNA) nurse led clinics.

We provide a one-month supernumerary inductionalong with lots of continuous education once in post and there is an opportunityto attend a lung cancer conference each year with Lung Cancer Nursing UK (LCNUK). You will also be part of a wider network of LCNS throughout the East Midlands allowing for shared experiences and best practice.

If you have experience working in Respiratory Medicine, Oncology, Palliative Care, Thoracic surgeryor community this would be a great newopportunity for you.

We look forward to meeting you.

Main duties of the job

The Lung cancer nurse specialist (LCNS) team are made up of a mixture of band 6/7 and admin support.

We are part of a wider MDT working closely with consultants, nurses and admin form different directorates but that make up the whole lung cancer team. The LCNS and the support worker will cover the whole pathway working wherever the patient needs us. Lung cancer patient's journey can be fluid, and the patients can move back and forth between specialities often due to additional co morbidities, therefore communication and documentation need to be excellent as the LCNS and the support worker are the only people seeing them through the whole patient journey.

The core part of your job is offering and completing Holistic Needs Assessments. You will meet patients in clinic to offer a phone call clinic. It will be your role to go through their concerns in a telephone clinic and complete referrals. This is a space to give patient the opportunity to share their concerns away from hospital.

Along with this it will be your role to support the LCNS to help navigate patients through the National Optimal Lung Cancer Pathway with practical help such maintaining/ ordering Nicotine Replacement Therapy and venepuncture which is required in clinics and wards.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job responsibilities

The team is warm and friendly and the team care about one another which is particularly important in a job that can be emotionally difficult given the nature of the disease. There is no hierarchy within our team, we are one team who hold the patient at the heart of all we do.

We practice shared governance, and the leadership style is transformational and compassionate.

Working in lung cancer can be complex and the team are diligent and dedicated. We are based at city hospital which is often described as a lovely place to work.

Key aspects of your work with support will be,

Holistic Needs assessment clinical support worker led telephone clinic

Attending clinics and wards to fact find and advise the LCNS

Sign posting

Stocking up

Referrals

Telephone Triage

Supporting distressed patients

Team player mucking in

Person Specification

Training and qualifications

• 5 GCSEs or equivalent at C or above (must include English)
• Computer literature, familiar with ICT systems such as Microsoft Office and Outlook, Medway, NOTIS, Webhiss
• Venepuncture

Experience

• Relevant experience - clinical or administrative
• Experience working within a healthcare setting
• Experience working within Respiratory, Oncology, Thoracics or Palliative Care

communication

• Advanced communication training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Nottingham University Hospitals NHS Trusts