Lung Cancer clinical Support Worker

Nottingham University Hospitals NHS; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Nottingham University Hospitals NHS is seeking compassionate individuals to join their lung cancer support team. This role involves various responsibilities including patient contact, support tasks, and collaboration with a skilled team in a healthcare setting. Applicants are expected to have essential qualifications and a commitment to patient care, with opportunities for career development.

Qualifications

• Relevant experience in healthcare setting is essential.
• Familiarity with ICT systems including Microsoft Office preferred.
• Experience working within Respiratory, Oncology, Thoracics or Palliative Care is desirable.

Responsibilities

• Holistic Needs assessment clinical support.
• Attend clinics and provide support to patients.
• Telephone triage and referrals for patients.

Skills

Excellent Communication Skills

Team Player

Education

5 GCSEs at C or above (must include English)

Tools

Microsoft Office

ICT Systems

Job description

Detailed job description and main responsibilities

The team is warm and friendly and the team care about one another which is particularly important in a job that can be emotionally difficult given the nature of the disease. There is no hierarchy within our team, we are one team who hold the patient at the heart of all we do.

We practice shared governance, and the leadership style is transformational and compassionate.

Working in lung cancer can be complex and the team are diligent and dedicated. We are based at city hospital which is often described as a lovely place to work.

Key aspects of your work with support will be,

Holistic Needs assessment clinical support worker led telephone clinic

Attending clinics and wards to 'fact find' and advise the LCNS

Sign posting

Stocking up

Referrals

Telephone Triage

Supporting distressed patients

Team player 'mucking in'

Person specification

Training and qualifications

Essential criteria

• 5 GCSEs or equivalent at C or above (must include English)

Desirable criteria

• Computer literature, familiar with ICT systems such as Microsoft Office and Outlook, Medway, NOTIS, Webhiss
• Venepuncture

Experience

Essential criteria

• Relevant experience - clinical or administrative
• Experience working within a healthcare setting

Desirable criteria

• Experience working within Respiratory, Oncology, Thoracics or Palliative Care

communication

Essential criteria

• Excellent Communication Skills

Desirable criteria

• Advanced communication training

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month's pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
• For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram, Twitter and Facebook

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• CSW JD (PDF, 416.4KB)
• CSW PS (PDF, 304.4KB)
• Mindful Employer (PDF, 242.5KB)
• Equality and Diversity (PDF, 122.3KB)
• Equal Opportunities (PDF, 57.4KB)
• Disability Confidence Scheme (PDF, 51.0KB)
• Rehabilitation of Ex Offenders (PDF, 106.0KB)
• Application Process Booklet (PDF, 24.8MB)