Luggage Porter

Hilton Worldwide, Inc.; London; On-site; GBP 23,000 - 28,000; Full time

Job summary

Rejoignez l'équipe Concierge au London Hilton on Park Lane, un hôtel de luxe emblématique au cœur de Londres. Vous êtes responsable d'accueillir les invités, de fournir des recommandations locales et d'aider à rendre chaque séjour inoubliable. Si vous cherchez une carrière dans l'hôtellerie où vous pouvez faire une réelle différence, postulez dès maintenant !

Benefits

28 jours de congé payés

Réductions sur les séjours à l'hôtel

Repas gratuits lors des horaires de travail

Qualifications

• Passion pour l'hôtellerie et la création de relations durables.
• Capacité à fournir des recommandations et de l'assistance.
• Excellent sens de l'accueil.

Responsibilities

• Accueillir les clients et fournir des informations sur la région.
• Aider à réserver des transports, attractions et restaurants.
• Collaborer avec l'équipe pour offrir un service de qualité.

Skills

Connaissance locale

Relation client

Accueillir les invités

Job description

Job Description

Job Number:

HOT0BOR4

Work Location

London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for everyone.

2023 marked the hotel’s 60th anniversary, featuring renovations of Executive rooms and suites, as well as a re-development of the lobby level, including a new restaurant and bar.

BENEFITS

• 28 days paid holiday increasing with service
• Exclusive high-street discounts through Perks at Work portal
• Industry-leading Team Member discounts on hotel stays for you, your family, and friends
• Access to leadership and development programmes through Hilton University
• Exceptional career opportunities and wellbeing programmes to help you thrive
• Reward programmes, incentives, recognition, and long service awards
• 50% off in Hilton restaurants and bars (subject to individual outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered free of charge
• Free meals on shift

Role: Join the Concierge team, working directly in the hotel lobby.

What You Enjoy: Having and showcasing a perfect knowledge of the local area. Providing guests with a warm welcome, recommendations, directions, and assistance with reservations for transport, attractions, and restaurants.

Are You: A friendly and passionate hotelier, with a knack for making instant connections, providing recommendations, and building lasting relationships? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We recognize that it takes many roles to create unforgettable guest experiences – and behind every role, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job Function

Guest Services, Operations, and Front Office