Loss Prevention Officer - V S Glasgow (N116533)

Next; Glasgow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25% off Victoria's Secret / Next

Exclusive offers via Reward Gateway

Discounts at 3,500 retailers

Learning and development opportunities

Pension contributions

Life assurance

Job summary

Victoria’s Secret UK & IRE, in partnership with Next plc, is seeking a Loss Prevention officer to protect people, product and store assets. You’ll own the store crime prevention process in collaboration with senior leadership and your line manager.

Responsibilities include deterring theft, supporting investigations, liaising with local police, training staff, and communicating security policies to the team to maintain high standards of safety and service.

Qualifications

• Retail experience is a plus but not required.
• Calm, proactive, and communicative team player.

Responsibilities

• Secure store and protect people, products and property; support investigations and handle theft discreetly.
• Build relationships with local police and assist crime-reduction efforts.
• Use security equipment to deter, detect and report theft; monitor store activity.
• Train new and existing staff in Loss Prevention disciplines and align with Senior Leadership on standards.
• Keep store teams informed of security policies and initiatives.

Job description

Job Description

37.50hrs p/w; Mon 09:30 - 18:00; Tue 09:30 - 18:00; Thu 10:00 - 18:30; Fri 10:00 - 18:30; Sat 09:30 - 18:00

About The Role

As a Loss Prevention officer here at Victoria’s Secret you’ll play a key part in the team, focussing on protecting people, product and property. Through liaising with the Senior Leadership team in store and your Line Manager you will own the Loss Prevention process in store and help map out its future, with the people and product at the core.

• Open eyes and ears - Responsible for all store security solutions, supporting with internal investigations and handling theft cases with professionalism and discretion
• Relationship Management - You’ll develop and maintain great relationships with local police, assisting in the implementation of local crime reduction partnerships
• Tools for the trade - You will use all available security equipment and information to support the store by deterring, detecting and controlling any potential criminal activity through monitoring and identifying theft
• Train and engage - You will train new and even existing staff members in areas of Loss Prevention disciplines and engage with the Senior Leadership teams in store to keep Company Prevention Standards adhered to
• Sharing to inform - Keeping store teams and LPO team connected and informed of all Security policies and initiatives

About You

• The voice of reason - You have the ability to remain calm and collected, no matter what is going on around you. People know you as communicative, respectful and proactive
• Safety doesn’t hurt - You deliver an effective visual deterrent in store, knowing, preempting and checking high risk areas, dealing with safety and security incidents
• Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
• Fast for the win - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
• Collaborate with purpose - You engage with purpose, collaborating with and developing with your peers
• Customer focussed - You keep the customer in mind with all activity, engaging where necessary
• You may or may not have previous experience within a retail environment, which while is preferred it is not essential as full training will be given

About Us

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

About The Team

Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:

• Set flexible working schedules to suit both the business and your lifestyle
• 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
• Exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health, and wellbeing services, including 24/7 digital GP
• Learning and development opportunities, as well as on-the-job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.