Department Manager - VS Trafford (N127828)

Next; Greater Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Reward Gateway offers

Incentives & prizes

Digital GP

Learning & development

Pension & life assurance

Job summary

Victoria’s Secret UK & IRE is seeking a Visual Department Manager in the Greater Manchester area to lead a store team, uphold brand standards and deliver memorable customer experiences every day. You will own visual merchandising, maintain presentation, and support the wider management team to achieve KPIs while driving sales growth and store profitability.

We offer flexible schedules and broad employee benefits, including discounts across Victoria’s Secret, Next, Gap and access to exclusive

Responsibilities

• Visual Merchandising ownership of the store presentation and standards.
• Deliver exceptional customer experiences and help customers find products.
• Lead by example, set shift tone, ensure brand standards and smooth operations.
• Support store KPIs, sales growth, profitability, and results.
• Maintain store standards from stock replenishment to health and safety.
• Share and shape ideas with team and partners across the business.
• Oversee daily operations, opening/closing, and key holder duties.
• Assist with new product launches, floor set moves, and audits.

Job description

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Sun 10:15 - 18:45; Mon 07:00 - 15:30; Tue 07:00 - 15:30; Thu 07:00 - 15:30; Fri 07:00 - 15:30

As a Visual Department Manager at Victoria’s Secret, you’ll be at the heart of your store — guiding your team, inspiring excellence, and creating unforgettable experiences for every customer, every day.

What’s in (your) store for you…

• Visual Merchandising - you’ll be owning the merchandising, presentation and standards of our store and products of our products, helping customers find the products they need, and the things they didn’t even know they needed!
• A passion for visuals - our brand visual standards are high (of course), but with the support of our Field based Visual Team you will understand and deliver them with pride
• Customer Experience - Share your love of our products and deliver exceptional experiences – from helping customers find the perfect fit to making every purchase seamless and memorable
• Lead by example - You’ll bring energy and purpose, setting the tone for your team. You’ll make sure every shift runs smoothly, brand standards are upheld, and every customer receives a personalised, memorable experience
• Store targets - you’ll support the wider management team to achieve key KPIs across the store, focusing on sales growth, profitability, and delivering results that make a real impact
• Store Standards - Keep your store running flawlessly, from stock replenishment and deliveries to loss prevention and health & safety, you’ll make sure everything is in place for a smooth, safe, and inspiring environment
• Listen, share & shape - your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow
• Store Operations - support the running of daily operations, from opening and closing to key holder duties, keeping the store running efficiently and safely
• Executing the new - you’ll support with new product launches, floor set moves, and audits across the store, making sure you and all team members are trained, confident, and ready to deliver the VS experience

About Us

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.

About The Team

Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:

• Set flexible working schedules to suit both the business and your lifestyle
• 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
• Exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health, and wellbeing services, including 24/7 digital GP
• Learning and development opportunities, as well as on-the-job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail](please include 'Workplace Adjustments' in the subject line)