London Store Floor Lead & Keyholder

Sezane; Greater London; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Zusammenfassung

SEZANE is seeking a Keyholder to join our London retail team. You will be responsible for delivering a unique customer experience in-store, guiding the floor team, and acting as an ambassador for the brand on a daily basis.

You will manage floor activity, train new staff, and ensure merchandise standards while supporting omnichannel sales and maintaining a positive, collaborative work environment.

Aufgaben

• Ensure a unique customer experience within the apartment and provide a personalized welcome.
• Lead and empower the team on a daily basis and communicate information for business activities.
• Maintain the brand image through dress code, appearance, and merchandising standards.
• Coordinate store activity, schedule, and cash register procedures (opening/closing).
• Train new team members and share knowledge with floor managers and staff.
• Support omnichannel initiatives and provide proactive product knowledge to customers.
• Prevent inventory shrinkage and ensure safety of people and property.
• Foster a positive, harmonious work environment and motivate the team.

Kenntnisse

Customer service

Team leadership

Omnichannel

Visual merchandising

Jobbeschreibung

SEZANE is seeking a Keyholder to join our London retail team. You will be responsible for delivering a unique customer experience in-store, guiding the floor team, and acting as an ambassador for the brand on a daily basis.

You will manage floor activity, train new staff, and ensure merchandise standards while supporting omnichannel sales and maintaining a positive, collaborative work environment.