London Partnership and Ecosystem Integration Lead

VICTIM SUPPORT; Greater London; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Job summary

Victim Support in London is seeking a Partnership and Ecosystem Integration Lead to connect Victim Support's London services with the wider victim and witness support ecosystem.

You will build relationships, drive multi‑agency collaboration and lead initiatives that improve joined‑up services for victims and witnesses across London, with hybrid working and regular travel.

Qualifications

• Experience developing and maintaining effective partnerships across organisations and sectors.

Responsibilities

• Building and maintaining strong partnerships across Victim Support services and external organisations.

Skills

Partnership development

Stakeholder engagement

Project coordination

Relationship building

Communication skills

Trauma-informed practice

Autonomy

Victim services knowledge

Job description

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When someone reaches out for support after experiencing crime, abuse or trauma, they shouldn't have to navigate a complex system to get the help they need.

Victim Support is looking for a full-time Partnership and Ecosystem Integration Lead to help strengthen collaboration across London's victim and witness support services.

This is more than a partnership role. It's an opportunity to help shape the future of victim support across London by creating stronger connections between services and improving outcomes for those who need support most.

We're looking for someone who brings energy, initiative and enthusiasm; someone who enjoys connecting people, creating momentum and turning ambition into action. Working across Victim Support services, commissioned partners and key stakeholders, you'll help build a more connected and responsive support system, ensuring victims and witnesses receive the right support, at the right time, regardless of where they first seek help.

Location: London, with hybrid working. You will be expected to attend a Victim Support London office at least two days per week, alongside regular travel across London to attend partnership meetings, events and stakeholder engagements.

Area of Business

Operations

Number of Vacancies

1

Location or Function

London

Full time/Part time

Full time

Hours per week

37.5

Work schedule

Monday to Friday, 9am-5pm with some flexibility as required - flexible working patterns can be discussed.

Basic Salary

£37,142.28 per annum

Allowances

London Weighting

Contract type

Fixed Term

DBS required?

Enhanced

End date (if fixed term)

31/03/2028

Police vetting required?

No

Closing Date

03/11/2026

Ref No

7028

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role

Sitting within the Safe Horizons London Partnership, you'll act as a key connector across Victim Support's London services and the wider victim and witness support ecosystem.

You'll build relationships, create opportunities for collaboration and help solve challenges that arise when victims require support from multiple services. Working closely with operational leaders, commissioners and partner organisations, you'll help identify what is working well, where barriers exist and how services can work more effectively together.

Your work will include:

• Building and maintaining strong partnerships across Victim Support services and external organisations.
• Strengthening referral pathways and improving the experience of victims moving between services.
• Bringing people together to solve complex challenges and improve joined-up working.
• Leading projects and initiatives that improve collaboration across the ecosystem.
• Supporting the integration of new services and providers as the landscape evolves.
• Facilitating partnership forums, workshops, communities of practice and learning events.
• Using insight, feedback and data to identify opportunities for improvement.
• Representing Victim Support in partnership meetings and stakeholder forums across London.

About You

We're looking for someone who sees opportunities where others see complexity.

You'll be naturally curious, highly proactive and comfortable working with a high degree of autonomy. You'll know how to build credibility quickly, bring people together around a shared purpose and turn ideas into action.

This role will suit someone who enjoys working across organisational boundaries, is confident navigating complex systems and can identify practical solutions that improve how services work together. You'll be motivated by making things better for victims and witnesses and will thrive in an environment where collaboration, initiative and influence are essential.

You'll bring:

• Experience of developing and maintaining effective partnerships across organisations and sectors.
• Experience leading or coordinating multi-agency projects, programmes or service improvement activity.
• Strong stakeholder engagement, influencing and relationship-building skills.
• The ability to work independently, take ownership and drive work forward with confidence.
• A positive, solutions-focused approach and the ability to turn challenges into practical improvements.
• Strong communication, facilitation and relationship management skills.
• An understanding of victim services, criminal justice, safeguarding, health, local government or related sectors.
• A commitment to trauma-informed, victim-centred and inclusive practice.

Knowledge of the London victim services landscape, referral pathways and MOPAC-commissioned services would be an advantage.

If you're at your best when building relationships, solving problems and bringing people together to deliver meaningful change, we'd love to hear from you.

Join Victim Support and help ensure victims and witnesses across London receive the connected, high-quality support they deserve.

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