London Front of House & Facilities Coordinator

Susquehanna International; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Susquehanna International in London is seeking a professional Reception Coordinator to be the first point of contact for employees, candidates and visitors, ensuring a welcoming and efficient front of house experience and smooth day-to-day operations. Reporting to the Head of Facilities EMEA, you will work with colleagues across Dublin and London to deliver an exceptional front of house experience.

Required: minimum 3 years’ reception/front of house experience, professional interpersonal skills,

Qualifications

• Minimum 3 years’ experience of relevant reception/front of house experience.
• Professional approach with excellent interpersonal and communication skills.
• Outstanding customer service with the ability to build positive relationships.

Responsibilities

• Be the first contact for employees, candidates and visitors, providing a professional and welcoming experience.
• Manage the reception area to reflect high standards; answer calls, take messages and direct enquiries.
• Coordinate visitor arrivals, issue passes and notify hosts.
• Manage meeting room bookings and hospitality for meetings.
• Process deliveries, post and courier services; liaise with building management.
• Provide administration support across teams and process supplier invoices when needed.

Skills

Front of House

Communication skills

Organisation

Customer service

Tools

Microsoft Office Suite

Job description

Susquehanna International in London is seeking a professional Reception Coordinator to be the first point of contact for employees, candidates and visitors, ensuring a welcoming and efficient front of house experience and smooth day-to-day operations. Reporting to the Head of Facilities EMEA, you will work with colleagues across Dublin and London to deliver an exceptional front of house experience.

Required: minimum 3 years’ reception/front of house experience, professional interpersonal skills,