Front of House Coordinator: Office & Visitor Experience

SIG Susquehanna; Greater London; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

SIG Susquehanna in London is seeking a professional Reception Coordinator to join our office. You will be the first point of contact for employees, candidates and visitors, ensuring a welcoming, professional experience and smooth day-to-day operations.

Reporting to the Head of Facilities EMEA, you will collaborate with teams across Dublin and London to support front-of-house and administration, including bookings, deliveries and facilities coordination, in a fast-paced environment.

Qualifications

• Minimum 3 years' experience of relevant reception/front of house experience.
• Professional interpersonal and communication skills.
• Strong customer service abilities and relationship-building.
• Excellent organisational skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Proactive and flexible team player.

Responsibilities

• Be the first point of contact for employees, candidates and visitors.
• Manage the reception area and ensure it reflects high standards.
• Answer calls, take messages and direct enquiries.
• Coordinate visitor arrivals, issue passes and notify hosts.
• Manage meeting room bookings and prepare rooms for meetings.
• Arrange catering for meetings and assist with hospitality.
• Accept and coordinate deliveries, post and courier services.
• Liaise with building management on facilities matters.

Skills

Reception experience

Customer service

Organisational skills

Interpersonal skills

MS Office

Tools

MS Office

Job description

SIG Susquehanna in London is seeking a professional Reception Coordinator to join our office. You will be the first point of contact for employees, candidates and visitors, ensuring a welcoming, professional experience and smooth day-to-day operations.

Reporting to the Head of Facilities EMEA, you will collaborate with teams across Dublin and London to support front-of-house and administration, including bookings, deliveries and facilities coordination, in a fast-paced environment.