London Corporate Security Support Officer

Icts Europe; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Health insurance scheme

Employee Assistance Programme

Retail and lifestyle discount platform

Cycle to Work scheme

Ongoing learning and development

Job summary

ICTS is seeking Relief Security Officers to support Corporate Security operations across prestigious London locations. The role covers 12-hour shifts and requires discretion, professionalism, and a customer-focused approach in a corporate environment.

You will provide flexible cover across multiple sites, maintaining a secure, welcoming environment for employees, visitors, and contractors, with independent work and calm under pressure. A strong service ethos and attention to detail are essential.

Qualifications

• Valid SIA Door Supervision (DS) or Security Guarding (SG) licence.
• Previous experience in security, corporate security, concierge, or customer-facing environments.
• Excellent communication and interpersonal skills.
• Strong customer-service mindset with a calm, professional approach.
• Ability to remain composed, confident, and effective under pressure.
• Good IT and administrative skills.
• Strong attention to detail and observational skills.
• Effective decision-making and problem-solving ability.
• Good working knowledge of security systems, fire procedures, and emergency response.
• Sound understanding of GDPR and the appropriate handling of personal data.
• Ability to work independently and collaboratively as part of a team.
• A minimum of seven years’ checkable employment history and references.
• Ability to pass a Criminal Records Check (CRC) to the required standard.

Responsibilities

• Managing access control for employees, visitors, and contractors per site procedures.
• Maintaining a professional, approachable security presence at all times.
• Conducting patrols to deter and identify security or safety risks.
• Monitoring CCTV, alarms, access control, and fire systems.
• Responding promptly to incidents, emergencies, alarms and requests.
• Supporting emergency procedures including evacuations and medical incidents.
• Verifying identification and challenging unauthorised access.
• Locking/unlocking buildings and restricted areas as required.
• Reporting Health & Safety concerns and hazards.
• Producing incident reports using digital and manual systems.
• Providing guidance to staff, visitors, and contractors.
• Maintaining knowledge of site procedures and client expectations.
• Contributing to a safe and compliant security operation.

Skills

SIA Licence

Security experience

Communication

GDPR knowledge

CRC check

Independence

Tools

CCTV systems

Alarms

Access control

Job description

ICTS is seeking Relief Security Officers to support Corporate Security operations across prestigious London locations. The role covers 12-hour shifts and requires discretion, professionalism, and a customer-focused approach in a corporate environment.

You will provide flexible cover across multiple sites, maintaining a secure, welcoming environment for employees, visitors, and contractors, with independent work and calm under pressure. A strong service ethos and attention to detail are essential.