Logs Specialist

Dynatrace LLC; Maidenhead; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Financial Security Benefits

Health Insurance

Employee Stock Purchase Plan

Wellness Days

Job summary

Dynatrace LLC is seeking a Logs Specialist in Maidenhead to lead Log Management solutions. You will serve as the domain authority, driving the adoption of the Dynatrace Grail data lakehouse. Collaborating with sales teams, you'll demonstrate the advantages over legacy logging tools while building economic models to enhance customer investments. Ideal candidates must have 5+ years of relevant experience, proficiency in query languages, and familiarity with cloud ecosystems. Benefits include a flexible working model and wellness support.

Qualifications

• 5+ years in a pre-sales or specialist role, with 3 years focused on Log Management.
• Advanced proficiency in Query Languages like SQL or Splunk SPL.
• Hands-on experience with modern observability pipelines.

Responsibilities

• Act as domain authority for Log Management solutions.
• Partner with global sales to demonstrate Dynatrace Grail value.
• Lead Proof of Concepts to optimize logging solutions.

Skills

Log Management

Query Languages

Cloud & DevOps

Kubernetes

Scripting

Education

Bachelor's degree in Computer Science or Engineering

Tools

Kubernetes

AWS

Terraform

Cribl

Job description

# Logs Specialist## **Logs Specialist**Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace GrailTM data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform.**Core Responsibilities****Domain Expertise:*** Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver).* Articulate the architectural superiority of Dynatrace Grail—specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs.**Competitive Execution:*** Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents.* Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed.* Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment.**Solution Architecture:*** Expertise in architecting resilient, vendor‐neutral log‐ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc.* Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively.**Consumption Advocacy:*** Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption.* Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding.## **What will help you succeed****Qualifications & Requirements*** Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics.* Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene).* Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector).* Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns.* Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible.* Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"—explaining how log management impacts MTTR and operational overhead.* Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience.* Hands‐on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications.* Familiarity with the Cribl ecosystem or OpenTelemetry logging specs.* Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup.## **Why you will love being a Dynatracer*** Dynatrace is a leader in unified observability and security.* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.* The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.* Over 50% of the Fortune 100 companies are current customers of Dynatrace.**Note to Recruiters and Agencies**: Thank you for your interest in Dynatrace. Please note that **we do not accept unsolicited agency resumes**—do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.## Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.#### Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.#### Wellness DaysFour company-designated extra paid days off for you to recharge batteries.#### FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.#### Employee Stock Purchase PlanPurchase company stock (NYSE:DT) at a discounted price and become a shareholder.#### Learn & developCompany-wide learning perks, designated team's learning days, and more.#### Volunteering dayA day of paid volunteer time to support a community or cause you care about.#### Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!#### International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.## About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.