Logistics Team Leader

Gloucestershire County Council; Gloucester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Free parking

Training & development

Employee Assistance Programme

Staff discounts

Job summary

Gloucestershire County Council's Gloucestershire Equipment Loan Service (GELS) is seeking an experienced Logistics Team Leader to supervise a team of Logistic Officers and Assistants. You will coordinate deliveries, collections, and maintenance of crucial medical equipment, setting clear expectations and driving high performance.

You will lead through change, develop staff, manage performance, and ensure KPIs are met while fostering a supportive, inclusive culture across two sites in Gloucester

Qualifications

• Experience as a Team Leader or Manager with a background in logistics and distribution.
• Passion, a great attitude, and cares about making a difference.
• Demonstrable experience of line management, including supervision, coaching, absence management, performance management, delegation and staff development.
• Experience leading teams through change, driving service improvements and fostering a high-performance culture.
• Experience undertaking administration tasks, progress chasing and working to tight deadlines.
• The ability to work under pressure and deal positively with stressful situations.
• Motivational skills that give the team purpose and understanding of the role they play in achieving strategic outcomes.

Responsibilities

• Lead and line manage a team of Logistic Officers (drivers) and Logistic Assistants (driver's assistants).
• Oversee the planning and allocation of work to the team.
• Ensure business needs and KPIs are met.
• Responsible for monitoring and improving performance and service standards.

Skills

Team leadership

Logistics and distribution

Line management

Change management

Performance management

Coaching

Job description

Gloucestershire Equipment Loan Service (GELS) plays an important role in supporting the care sector in Gloucestershire, delivering community equipment on behalf of Health and Social Care to residents in Gloucestershire. Join our team as a Logistics Team Leader and take charge of a dynamic team responsible for coordinating deliveries, collections and maintenance of crucial medical equipment. This is a hands‑on leadership role where you will be responsible for the day‑to‑day management, development and performance of a team of Logistic Officers and Logistic Assistants. You will provide clear direction, set expectations, manage performance, support professional development and create a positive, accountable and high‑performing team culture.

• Lead and line manage a team of Logistic Officers (drivers) and Logistic Assistants (driver's assistants).
• Oversee the planning and allocation of work to the team.
• Ensure business needs and KPIs are met.
• Responsible for monitoring and improving performance and service standards.

This is a great opportunity to join an established and supportive team, making a difference to people in Gloucestershire. Our teams include customer service, warehouse, transport, logistics, equipment refurbishment and finance & administration and provide supported employment for people with disabilities who experience substantial barriers to employment.

We have two sites, at Hempsted in Gloucester and Mitcheldean in the Forest of Dean.

Our values of accountability, integrity, empowerment, respect, and excellence are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. If you hold the same behaviours and approach, then we want to hear from you.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

We reserve the right to close this vacancy early due to the volume of applications received.

a disability is defined as: a physical or mental impairment, which has a substantial and long‑term (more than 12 months) adverse effect on a person's ability to carry out normal day‑to‑day activities.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

If you are an experienced people manager with a proven track record of leading, motivating and developing operational teams, and have a passion for helping others, this could be the perfect opportunity for you. Bring your leadership skills to our service, delivering essential equipment to the residents of Gloucestershire, and make a tangible difference in their lives alongside your GELS colleagues.

We are looking for an experienced and capable leader who can demonstrate a strong track record of managing people, improving performance and leading operational teams in a fast‑paced environment.

• Experience as a Team Leader or Manager with a background in logistics and distribution.
• Passion, a great attitude, and cares about making a difference.
• Demonstrable experience of line management, including supervision, coaching, absence management, performance management, delegation and staff development.
• Experience leading teams through change, driving service improvements and fostering a high‑performance culture.
• Experience undertaking administration tasks, progress chasing and working to tight deadlines.
• The ability to work under pressure and deal positively with stressful situations.
• Motivational skills that give the team purpose and understanding of the role they play in achieving strategic outcomes.

Our people do all they can to make the difference to local communities in Gloucestershire. And that's exactly what we aim to do for our people. Here are some of the ways we aim to achieve this:

• 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays.
• Access to the Local Government Pension Scheme.
• Free offsite parking.
• Regular formal and informal support.
• Safe, supportive and positive working environment.
• Training and development opportunities.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
• GCC's Cycle to Work Salary Sacrifice Scheme.