Logistics Operations Shift Leader — Continuous Improvement

Jobtailor; Banbury; On-site; GBP 28,000 - 38,000; Full time

Job summary

Jobtailor is seeking a proactive Logistics Operations role in Banbury to drive performance and customer satisfaction. The successful candidate will coordinate fast-paced distribution activities, aligning plans and resources with business needs, and lead service improvements across the operation.

The role requires strong communication, a focus on safety and compliance, and experience with WMS and MS Office to optimize processes and productivity within a dynamic team.

Qualifications

• Experience in fast-paced logistics, warehousing, or retail distribution environments.
• Strong planning and decision-making to hit performance targets.
• Excellent communication to influence customers and stakeholders at all levels.
• Experience using Warehouse Management Systems (WMS) and Microsoft Office.

Responsibilities

• Deliver operational performance in line with KPIs and budgets.
• Build and maintain strong customer relationships as a key contact.
• Align operational plans, resources, and priorities to meet business demands.
• Promote continuous improvement to enhance efficiency and service levels.
• Maintain high Health & Safety, compliance, housekeeping, and operational discipline.

Skills

Operational Planning

Decision-Making

CRM

Continuous Improvement

Health & Safety

Stakeholder Influence

Excellent Communication

Tools

WMS

MS Office

Job description

Jobtailor is seeking a proactive Logistics Operations role in Banbury to drive performance and customer satisfaction. The successful candidate will coordinate fast-paced distribution activities, aligning plans and resources with business needs, and lead service improvements across the operation.

The role requires strong communication, a focus on safety and compliance, and experience with WMS and MS Office to optimize processes and productivity within a dynamic team.