Logistics Manager

Universal Business Team; Tetford; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Profit Share Scheme

Flexitime

Company Pension

Free On-Site Parking

Free Snacks on Site

Career Progression

Supportive Culture

Job summary

Universal Business Team is seeking an experienced Logistics Manager in Thetford to lead a team of around 15, oversee fleet operations, and drive delivery performance. This office-based role focuses on process improvement, customer satisfaction, and regulatory compliance, with opportunities to shape strategic logistics initiatives.

You will manage drivers, coordinate fleet maintenance, and ensure on-time deliveries while fostering strong customer and carrier relationships.

Qualifications

• Proven experience in logistics, transport or distribution management.
• Experience managing teams in a fast-paced operational environment.
• Strong understanding of fleet management, delivery operations and route planning.
• Commercial awareness with a focus on performance and continuous improvement.
• A proactive, hands-on leadership style.
• Excellent communication and problem-solving skills.
• Knowledge of transport compliance and health & safety requirements.
• Experience using logistics, transport management or ERP systems.
• Strong Microsoft Office skills, particularly Excel.
• Resilient and calm under pressure.

Responsibilities

• Leading and developing drivers and logistics teams.
• Managing fleet performance, maintenance and vehicle compliance.
• Driving delivery efficiency, service improvements and cost control.
• Ensuring deliveries are completed in full and on time.
• Building strong relationships with customers and third-party carriers.
• Overseeing health & safety and transport compliance standards.
• Identifying opportunities to improve operational performance.

Skills

Fleet management

Delivery operations

Leadership

Route planning

Communication

Problem solving

Health & safety

ERP systems

Microsoft Office

Excel

Tools

ERP systems

Microsoft Office

Excel

Job description

Logistics Manager

Thetford, Norfolk
Monday to Friday - 08.00am - 16.30 - Office based.

Lead. Improve. Deliver.

We're looking for an experienced Logistics Manager to take ownership of a fast-paced transport and delivery operation, leading a team of around 15 people and ensuring customers receive an exceptional service every time.

This is a fantastic opportunity for a driven logistics professional who enjoys leading teams, improving processes and making a real impact. You'll oversee fleet operations, delivery performance, compliance and customer satisfaction, while helping shape the future of a growing and ambitious business.

What You'll Be Doing

• Leading and developing drivers and logistics teams
• Managing fleet performance, maintenance and vehicle compliance
• Driving delivery efficiency, service improvements and cost control
• Ensuring deliveries are completed in full and on time
• Building strong relationships with customers and third-party carriers
• Overseeing health & safety and transport compliance standards
• Identifying opportunities to improve operational performance

Requirements

• Proven experience in logistics, transport or distribution management

• Experience managing teams in a fast-paced operational environment
• Strong understanding of fleet management, delivery operations and route planning
• Commercial awareness with a focus on performance and continuous improvement
• A proactive, hands-on leadership style
• Excellent communication and problem-solving skills
• Knowledge of transport compliance and health & safety requirements
• Experience using logistics, transport management or ERP systems
• Strong Microsoft Office skills, particularly Excel.
• Resilient and calm under pressure

Benefits

• Opportunity to lead and influence a growing operation
• Supportive, values-driven culture
• Profit Share Scheme
• Flexitime
• Company Pension
• Free On-Site Parking
• Free snacks on site for employees.
• Genuine opportunity to make your mark and progress your career
  

If you're a people-focused logistics leader who thrives on delivering outstanding customer experiences and driving operational excellence, we'd love to hear from you.

IND25