Logistics Manager

Merlin Entertainments; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading entertainment company as a Logistics Manager at Madame Tussauds London. You will lead logistics, manage stock control, and significantly contribute to delivering exceptional experiences while driving revenue goals. This permanent, full-time role involves working 5 days a week, including weekends, in a dynamic environment full of opportunities.

Benefits

Competitive salary

Non-Contractual bonus

Rail annual season ticket loan

Discounts at all attractions

40% online LEGO discount

Exclusive employee discount website

Merlin Magic Pass

Qualifications

• Proven track record in logistics and warehouse management.
• Experience in team management and decision-making.
• Strong knowledge of retail processes.

Responsibilities

• Develop and deliver an efficient logistics strategy.
• Maintain exceptional stock control.
• Lead the logistics team to support commercial operations.

Skills

Leadership

Team Management

Decision Making

Customer Service

Retail Processes

Education

Proven logistics/warehouse experience

Previous managerial experience

Job description

Join to apply for the Logistics Manager role at Merlin Entertainments

Join to apply for the Logistics Manager role at Merlin Entertainments

Fancy taking a leading role in the ULTIMATE fame experience? Join the team at Madame Tussauds London and truly immerse yourself in fame and taste the life of the rich and famous, through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech. Our talent agents are currently scouting for the latest stars to join our phenomenal cast.

We’re looking for a Logistics Manager to lead our logistics department and help put the sparkle into secondary spends. In this role, you will be responsible for developing and delivering an efficient logistics strategy with a strong focus on achieving commercial revenue goals and maintaining excellent stock control. Your leadership will be essential in ensuring the logistics team supports the wider commercial operations with focus on delivering the highest standards of service.

As a Logistics Manager you are the backbone of the Madame Tussauds London Retail department, ensuring our guests have access to those special items that put the cherry on top of a world class experience. You will be responsible for maintaining exceptional stock control with a strong focus on minimising stock loss and maximising availability to support the achievement of revenue targets.

This is a permanent, full-time position. Due to our attraction being open daily, you will be expected to work 5 out of 7 days, including weekends and bank holidays.

Qualifications & Experience

• Proven track record of logistics/warehouse experience, with proven experience in team management
• Desire to lead by example and drive team engagement
• Experience within the customer service industry is essential and you’ll be a strong decision-maker
• Strong knowledge of retail processes including stock control, product pricing, visual merchandising and operational efficiency
• You will have previous managerial experience (either as a department/operations manager) in a fast-moving, customer-oriented environment
  
  

Benefits

Alongside a fun and friendly environment, we offer a fabulous package and amazing prospects, including:

• Competitive salary
• Non-Contractual bonus
• Rail annual season ticket loan
• Discounts at all of our attractions on food and retail
• 40% online LEGO discount
• Access to an exclusive employee discount website
• Merlin Magic Pass – allowing your friends and family free entry into our attractions worldwide!
  
  

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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