Logistics Manager

Cotswold Outdoor Group; Kemble; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading outdoor retail company in Kemble is seeking a skilled 3PL Manager to manage logistics partnerships with DHL. The role involves overseeing performance and cost control while ensuring service excellence and continuous improvement. Candidates should have a strong logistics background, preferably with experience in managing 3PL operations. This is a full-time position offering a competitive salary and benefits.

Benefits

Opportunity for growth

Collaborative environment

Competitive package with benefits

Qualifications

• Experience with cost control and budgeting.
• Demonstrated ability to drive continuous improvement.
• Relevant qualifications in supply chain, logistics, or project management are desirable.

Responsibilities

• Manage relationship with DHL as lead contact.
• Monitor service delivery against KPIs.
• Lead performance review meetings with DHL.
• Drive improvements in logistics service and costs.
• Ensure accurate info sharing between DHL and stakeholders.
• Support long-term logistics strategies.

Skills

Strong logistics and supply chain management background

Proven experience managing a 3PL operation

Skilled in contract/SLA management

Strong commercial acumen

Excellent stakeholder management

ERP/WMS experience

Strong Excel/data analysis capability

Ability to drive change

Relevant professional qualifications in supply chain

Tools

Excel

Job description

Base pay range

This range is provided by Cotswold Outdoor Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Location: Hybrid (with time in Kemble + later in Swindon with HQ transition)

Salary: Up to £55,000 + benefits

Reporting to: Strategic Operations Director

About Us

Cotswold Outdoor Group is a leading outdoor retail business with a strong commitment to customer service, product quality, and operational excellence. We are seeking a skilled 3PL Manager to oversee and develop our logistics partnership with DHL, ensuring high performance, cost efficiency, and continuous improvement.

The Role

As 3PL Manager, you will be the primary point of contact between Cotswold Outdoor Group and DHL, managing performance, cost control, and the delivery of service in line with agreed SLAs. You’ll play a critical role in ensuring logistics excellence, while shaping long-term strategies to support our growth.

Key Responsibilities

• Manage and strengthen the relationship with DHL, acting as the lead contact
• Monitor service delivery against KPIs and contract requirements
• Lead review meetings with DHL on performance and cost control
• Drive continuous improvement across logistics, service, and cost management
• Ensure accurate and timely information sharing between DHL and COG stakeholders
• Support long-term operational strategies for logistics to enable business growth
• Collaborate with internal stakeholders to ensure seamless operations

What We’re Looking For

• Strong logistics and supply chain management background
• Proven experience managing a 3PL operation (ideally DHL or similar)
• Skilled in contract/SLA management and performance analysis
• Strong commercial acumen, with experience in cost control and budgeting
• Excellent stakeholder management and communication skills
• ERP/WMS experience and strong Excel/data analysis capability
• Demonstrated ability to drive change and continuous improvement
• Relevant professional qualifications in supply chain, logistics, or project management (desirable)

What You’ll Get

• Opportunity to shape and influence a key area of the business as we transition into a new operating model
• Work within a collaborative and agile environment
• Competitive package with benefits

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain, Strategy/Planning, and Product Management
• Industries: Sporting Goods Manufacturing, Retail, and Retail Apparel and Fashion

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