Logistics Manager

Bentley Motors; Crewe; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

35 days annual leave

Bonus scheme

Pension contribution

Health and life assurance

Access to employee discounts

Job summary

Bentley Motors is seeking a Logistics Manager to lead the Aftersales logistics team, overseeing global inbound and outbound shipments and ensuring service excellence for a worldwide retailer network.

The role reports to the Head of Logistics - Aftersales and collaborates with Warehouse, Quality, Finance, Sales & Marketing, VW Group Importers and 3PLs to deliver end-to-end logistics solutions with a focus on efficiency and customer satisfaction.

Qualifications

• Experience managing global logistics networks across factory, Aftersales and importer levels.
• Budget ownership with financial/cost control capability.
• Ability to handle time-critical situations while maintaining high service standards.
• Data-driven decisions to enhance operational excellence.
• Practical knowledge of multimodal transport and security standards.

Responsibilities

• Oversee global inbound and outbound shipments to support the worldwide retailer network and customers.
• Manage third-party providers (facilities, logistics, services) including selection and performance.
• Lead budgeting, forecasting, spend tracking and corrective actions.
• Develop and manage end-to-end logistics solutions from Bentley to customers across importers and retailers.
• Ensure compliance with global logistics regulations, including customs, export controls and dangerous goods.
• Drive process optimisation and governance across logistics operations.

Skills

Global logistics management

Budget ownership

Data analysis

Customer service focus

Multimodal transport knowledge

Job description

Eligibility: Candidates must have the right to work in the UK without requiring visa sponsorship Be part of an extraordinary British brand. At Bentley, you’ll collaborate with industry-leading experts, build on a heritage of excellence, and define the next 100 years. Purpose of the Role Join the Aftersales team as a Logistics Manager, where you’ll oversee all global inbound and outbound shipments, ensuring the needs of our worldwide retailer network and their customers are met in line with company strategy and goals. You’ll also act as a key subject matter expert, driving continuous improvement in service delivery and customer satisfaction. Reporting to the Head of Logistics - Aftersales, you’ll lead the Aftersales Logistics team, driving performance and delivery. You’ll work closely with the Warehouse Manager, Quality, all Aftersales functions, Finance, Sales and Marketing, VW Group Importers, and third‑party logistics providers to ensure a seamless operation. Your main responsibilities include;

• Accountable for global Aftersales logistics operations, ensuring right-first-time delivery to support customer satisfaction.
• Manage third‑party providers (facilities, logistics, services), including selection, performance, and issue resolution
• Lead financial management, including budgeting, forecasting, spend tracking, and corrective actions
• Develop and manage end‑to‑end logistics solutions from Bentley to customers across importers and retailers.
• Ensure compliance with global logistics regulations, including customs, export controls, aviation security, and dangerous goods
• Drive process optimisation and governance across logistics operations.

About the Team

Based at the Aftersales warehouse facility, the Logistics function plays a critical role in supporting Aftersales, Sales & Marketing, and the global Retailer network, ensuring the efficient delivery of parts and accessories worldwide. Through managing thousands of shipments each year, the team directly contributes to customer satisfaction through on‑time, high‑quality delivery performance. As a Logistics Manager, you will lead and optimise end‑to‑end logistics operations, balancing demand and supply while driving efficiency and service excellence. This is a fast‑paced, varied role offering the opportunity to make a visible impact on business performance, retailer service levels, and the overall customer experience.

• Demonstrable experience managing diverse, global logistics networks across factory, Aftersales and importer level
• Warehousing and logistics experience including inbound operations, OEM/importer flows, and end‑to‑end supply chain management
• Budget ownership and responsibility with financial and cost control capability
• Experience managing competing priorities and time‑critical situations while maintaining a high standard of customer service
• Data analysis skills to support data driven decisions to enhance operational excellence
• Development and management of diverse logistics solutions, including direct-to‑dealer, direct-to‑customer, OEM-to-importer, and supplier-to‑OEM models.
• Practical knowledge of global multimodal transport (road, sea, air), security compliance (Aviation security, C-TPAT), Dangerous goods regulations, and TS16949 or equivalent standards

What Bentley Offers

• 35 days annual leave inclusive of UK bank holidays
• Progression pathways and programmes, mentoring, and study support opportunities available
• Optional car lease scheme with discounted access to brand new VW Group cars (VW, Seat, Skoda, Audi) up to every six months
• Health and life assurance benefits providing up to five times annual salary
• Annual salary reviews and competitive bonus scheme
• Contributory pension scheme - you put in 6% we put in 10%
• Access to a wide range of resources to support your health and well‑being including an online GP, the choice to join BUPA health plans, a mental health counsellor, and onsite physio
• Paid volunteering days dedicated to community giving (not available for Manufacturing or Quality colleagues - please delete if not applicable)
• Discounts portal offering direct discounts, cashback offers or voucher savings from a wide range of retailers.

BelongingAtBentley We bring people together through a shared purpose, a place of integrity, where everyone has a voice with influence and individuality is celebrated. We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people. Beyond100+ Bentley's bold vision to create the next experience benchmark in performance and luxury for generations to come. It represents how we lead change that contributes to the long‑term success of our brand. Designed, developed, and built at our headquarters in Crewe, our models offer ever evolving experiences that blend craftmanship, innovation, and sustainability. Join us as we advance the boundaries of excellence.