Logistics Customer Service Advisor: Quotes & Shipments

Grafters Recruitment Consultants Ltd; England; On-site; GBP 26,000 - 28,000; Full time

Job summary

A logistics company in the UK is seeking a customer service representative to manage shipment quotes and track deliveries. In this fast-paced role, you will liaise with agents and resolve issues while providing excellent customer service. Strong organisational and communication skills are essential, along with proficiency in Excel. The position is full-time, Monday to Friday, with a salary range of £26,000 to £27,500 annually.

Qualifications

• Ability to manage multiple tasks and jobs efficiently.
• Proficient in handling customer service inquiries.
• Calmly resolve issues to ensure customer satisfaction.

Responsibilities

• Quote customers for shipments across the UK and internationally.
• Liaise with agents and hauliers for booking and delivery.
• Track shipments and resolve issues that arise.

Skills

Organisational skills

Strong customer service experience

Problem-solving skills

Excel proficiency

Team communication

Calculator confidence

Job description

A logistics company in the UK is seeking a customer service representative to manage shipment quotes and track deliveries. In this fast-paced role, you will liaise with agents and resolve issues while providing excellent customer service. Strong organisational and communication skills are essential, along with proficiency in Excel. The position is full-time, Monday to Friday, with a salary range of £26,000 to £27,500 annually.