Logistics Coordinator

Day Group; Greater London; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

9% non-contributory pension scheme

Cycle to Work scheme

On-site parking

Job summary

Day Group is seeking a Logistics Coordinator at the Tolworth depot to oversee day-to-day transport and logistics operations. You will communicate with customers, drivers, hauliers and depot staff, coordinate orders, schedule vehicles and support efficient material movement across the network.

The role requires strong organisation, clear communication, and the ability to make quick decisions under pressure to maximise fleet utilisation and uphold safety standards.

Qualifications

• Experience in logistics or transport operations.
• Knowledge of drivers\' hours regulations and the Working Time Directive.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service orientation.

Responsibilities

• Receive and coordinate customer orders and inquiries.
• Plan and schedule incoming materials, deliveries and internal transfers.
• Allocate work to vehicles and drivers for efficient fleet utilisation.
• Manage contract hauliers when capacity is required.
• Maintain accurate transport documentation and records.

Skills

Organisational skills

Planning

Route planning

Communication

Problem-solving

IT skills

Tools

Transport management system

Excel

Microsoft Word

Fleet scheduling software

Job description

Monday-Friday, 8.75 hours per day between 06:00-18:00, including a 45-minute unpaid lunch break.

Plus 4.5 hours on one in three Saturdays, between 06:00 and 12:00.

Bonus

Discretionary Annual and Christmas Bonuses

About the Role

Join Day Group as a Logistics Coordinator at our Tolworth depot and play a key role in ensuring the efficient day-to-day operation of our transport and logistics activities.

Working as part of a busy logistics team, you’ll act as the central point of communication between customers, drivers, contract hauliers, and depot operations. You’ll be responsible for coordinating customer orders, planning vehicle schedules, allocating work to drivers, and supporting the smooth movement of materials across our network.

This is a varied role that requires excellent organisational skills, strong communication, and the ability to make informed decisions under pressure. You’ll help maximise fleet utilisation, maintain high levels of customer service, and contribute to the safe and efficient running of the depot.

Person Specification

We are looking for a highly organised and proactive individual who enjoys working in a dynamic operational environment. You will be confident communicating with customers, drivers, and colleagues, capable of managing multiple priorities, and able to adapt quickly to changing operational demands.

Experience within logistics, transport, aggregates, construction, or a related industry would be beneficial, although candidates with strong coordination and planning experience from other sectors will also be considered.

A good understanding of geographical routing, strong administrative skills, and a commitment to safety and customer service will be key to success in this role.

Key Responsibilities

• Receive and coordinate customer orders and enquiries
• Plan and schedule incoming materials, outgoing deliveries, and internal transfers
• Allocate work to vehicles and drivers, ensuring the efficient utilisation of the Company's HGV fleet
• Source and manage contract hauliers when additional transport capacity is required
• Maximise vehicle earnings through effective route planning and scheduling
• Monitor fleet activity and respond to operational changes or customer requirements
• Manage site traffic, visitors, and driver inductions in accordance with depot procedures
• Complete administration relating to invoicing, vehicle earnings, and drivers' wages
• Maintain accurate operational records and transport documentation
• Promote and maintain high standards of health, safety, and environmental performance
• Support the smooth day-to-day running of the depot and wider logistics function
• Build positive working relationships with customers, drivers, colleagues, and suppliers

Skills and Experience

• Strong organisational and planning skills
• Ability to prioritise workloads and adapt quickly in a fast-paced environment
• Good geographical knowledge and route-planning awareness
• Excellent verbal and written communication skills
• Professional and customer-focused approach
• Strong problem-solving and decision-making abilities
• Good IT skills, including Microsoft Word and Excel
• Experience within logistics, transport, aggregates, construction, or a similar operational environment
• Knowledge of HGV operations and fleet scheduling
• Understanding of drivers' hours regulations and the Working Time Directive
• Experience working with transport management or logistics systems
• Experience coordinating subcontractors or contract hauliers
• Knowledge of health and safety requirements within a depot or transport environment

Why Join Day Group?

Day Group is one of the South’s leading suppliers of primary and recycled aggregates, built on a reputation for quality, reliability and service. We’re proud of the people behind our success and recognise the important role our logistics teams play in ensuring materials are delivered safely, efficiently, and on time. In return, we offer a supportive working environment, excellent benefits, opportunities for development, and the chance to build a long-term career with a well-established and growing business.

9% non-contributory pension scheme

Cycle to Work scheme

On-site parking

All applicants must be eligible to work in the UK. Day Group is an Equal Opportunities Employer.