Logistics Assistant

A&S Recruitment; Colchester; On-site; GBP 26,000; Full time

Job summary

A leading company is seeking a Logistics & Admin Assistant in Colchester to manage shipments and ensure compliance with regulations. This role involves liaising with suppliers, organizing paperwork, and maintaining shipment records, offering a dynamic environment with opportunities for growth.

Benefits

20 days annual leave plus bank holidays

Qualifications

• Proven customer support experience.
• Knowledge of shipping Imports and Exports / Customs procedures.
• Dangerous Goods training will be provided.

Responsibilities

• Arrange timely road freight and overseas shipments.
• Liaise with suppliers and monitor shipments.
• Ensure compliance and organize shipping paperwork.

Skills

Customer orientation

Communication skills

Active listening

Multi-tasking

Attention to detail

Tools

IT packages

Job description

Our client is looking for a Logistics & Admin Assistant to join their team based in Colchester.

Main duties and responsibilities

• Arrange timely road freight shipments to European customers.
• Arrange sea and airfreight shipments to overseas customers.
• Liaise with suppliers, couriers, and agents for timely delivery.
• Monitor shipments and resolve issues (delays, damages, paperwork discrepancies).
• Collaborate with sales and purchasing teams, updating them on issues.
• Ensure compliance with relevant regulations for product shipments.
• Organize and file sales and customs clearance paperwork.
• Provide customs clearance and delivery instructions to agents and couriers.
• Inform warehouse of expected daily export collections.
• Update export documentation with required information; prepare original documents (COO s, EUR1 s).
• Ensure correct ADR and IATA documentation and labeling for products.
• Oversee sample requests and update relevant departments with approvals.
• Request quotes from transport agents and approve invoices for payment.
• Maintain accurate records of shipments, transit times, and transport costs.

Skills

• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of character.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Experience in using a wide range of relevant IT packages. Strong attention to detail.

Experience

• Proven customer support experience.
• Knowledge of shipping Imports and Exports / Customs procedures.
• Dangerous Goods (training will be provided).

Salary GBP26K p/a

Working hours 08:30-16:30 or 09:00-17:00.

20 days annual leave plus bank holidays