Logistics Administrator Apprentice

ATLAS LOGISTICS LIMITED; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic and expanding logistics company as part of the Warehouse Administration team. This role offers a unique opportunity to dive into the logistics industry, where you will learn essential skills such as creating invoices, understanding customs procedures, and maintaining ISO compliance. As you collaborate with your team and management, you'll develop internal processes and gain valuable insights into the business. With on-the-job training and support, this position paves the way for a rewarding career path in a fast-paced environment. If you're eager to learn and grow in a supportive setting, this is the perfect opportunity for you.

Qualifications

• Knowledge of Office 365 and email platforms is useful for daily tasks.
• Business Administrator Level 3 qualification is essential for this role.

Responsibilities

• Create paperwork and manage day-to-day picks for the warehouse team.
• Liaise with clients and ensure excellent customer service.

Skills

Office 365 products

Customer service

Email communication

Health & Safety Policy knowledge

Education

Business Administrator Level 3 qualification

Level 2 English and Maths (if applicable)

Tools

In-house system

Email platforms

Job description

Atlas Logistics UK Ltd is a well-established logistics provider that began trading in 2009. We provide worldwide freight forwarding, logistics, customs, and fulfilment solutions to a wide variety of clients. As the business is expanding, we are looking for the right individual to join our rapidly growing company within our Warehouse Administration team.

This is a great opportunity to join the world of logistics, which is developing all the time and will open the right individual to a rewarding career path.

Main Responsibilities:

1. Receiving by email day-to-day picks, creating the associated paperwork, and loading to our in-house system. Knowledge of Office 365 products and email platforms is useful as this is what the company uses.
2. Creating jobs within our in-house system for the warehouse team to process.
3. Liaising with clients by email and phone on a day-to-day basis to ensure customer service remains paramount.
4. Learning how to create invoices and the monthly billing process.
5. Learning about customs warehouse procedures as the company is an ETSF holder.
6. Learning about ISO compliance as the company is ISO accredited.
7. Learning about the regulations within the industry to gain a wider knowledge of the business.
8. Liaising with your team and management to learn about the business and help develop internal processes.
9. Possible light picking duties in the warehouse if required to gain further understanding of the processes.
10. Learning about the company’s Health & Safety Policy, following appropriate risk assessments and safe working procedures put in place.

Training and Support:

1. Business Administrator Level 3 qualification.
2. On-the-job training delivered by the employer.
3. Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship's English and mathematics minimum requirement is Entry Level 3.
4. Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills, and behaviours in order to progress and develop.

Identify, track, and support 6 hours off-the-job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps.

Working hours: Monday to Friday, 9:00 am to 5:30 pm office-based, with a 1-hour lunch.