Logistics Administrator

JR United Kingdom; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Sales/Logistics Administrator in Sutton-cum-Lound, where you'll thrive in a hybrid role that blends customer service and supply chain support. This exciting position is perfect for a confident communicator who enjoys problem-solving and building relationships. You'll be the first point of contact for customers and suppliers, ensuring operational excellence. With a generous bonus scheme, 25 days of annual leave, and a supportive work environment, this role offers a fantastic opportunity for growth and teamwork. Bring your energy and organizational skills to this fast-paced business!

Benefits

Generous discretionary bonus scheme

25 days annual leave plus bank holidays

Extra leave for birthdays, weddings, and moving home

Excellent pension plan

Life assurance

Income protection

Access to wellbeing services

Annual health checks

Flu jabs

Cycle to work scheme

Qualifications

• Excellent communication skills are essential for this role.
• Previous admin or customer service experience is highly beneficial.

Responsibilities

• Handle customer orders via phone and email efficiently.
• Resolve issues related to pricing questions or delivery delays.

Skills

Excellent communication skills

Resilience under pressure

Solutions-driven mindset

Team player attitude

Strong numeracy skills

Solid IT proficiency

Previous admin or customer service experience

Education

Minimum GCSEs in Maths and English (Grade C or above)

Tools

ERP/CRM systems

Microsoft Word

Microsoft Excel

Email

Job description

Social network you want to login/join with:

Logistics Administrator, Sutton-cum-Lound

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Client:

Vertical Advantage

Location:

Sutton-cum-Lound, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Title: Sales/Logistics Administrator

Location: Sutton, Surrey

Hours: Hybrid

Are you a confident communicator who thrives in a fast-paced environment? We're looking for a Sales/Supply Service Representative (SSR) to join a dynamic team based in Sutton.

This is a hybrid role, combining customer service and supply chain support—perfect for someone who enjoys building relationships, solving problems, and staying organised.

About the Role:

As an SSR, you will be the first point of contact for customers or suppliers, depending on whether your role focuses more on the sales or purchasing side. You'll handle everything from order placement to query resolution, playing a key role in ensuring operational excellence across the business.

Key Responsibilities:

• Handling incoming customer orders via phone and email
• Entering and managing orders through an ERP system
• Resolving issues such as pricing questions or delivery delays
• Building strong relationships with customers and internal teams
• Investigating and resolving customer complaints
• Keeping systems and colleagues updated with accurate information
• Placing supplier purchase orders and maintaining stock levels
• Liaising with suppliers, warehouses, and logistics providers
• Managing product availability in line with stock policies
• Addressing and logging purchasing-related issues or complaints
• Maintaining excellent communication with external and internal stakeholders

Who We're Looking For:

You’ll be a great fit if you have:

• Excellent communication skills – both written and verbal
• Resilience under pressure – you're calm, collected, and quick-thinking
• A solutions-driven mindset – you enjoy solving problems and improving processes
• Team player attitude – willing to pitch in and help where needed
• Strong numeracy skills – comfortable with figures, percentages, and basic data
• Solid IT proficiency – especially with Word, Excel, and email; ERP/CRM experience a bonus
• Previous admin or customer service experience – highly beneficial
• Minimum GCSEs (or equivalent) in Maths and English (Grade C or above)

Benefits include a generous discretionary bonus scheme, 25 days annual leave plus bank holidays, extra leave for birthdays, weddings, and moving home, an excellent pension plan, life assurance, income protection, access to wellbeing services, annual health checks, flu jabs, a cycle to work scheme, hybrid working up to 2 days per week, and complimentary office refreshments.

If you're organised, proactive, and ready to join a fast-moving business that values teamwork and continuous improvement, we want to hear from you!

Apply now and bring your energy to this exciting opportunity!