Logistics Account Manager: Drive KPIs & Client Relationships

Chartered Institute of Logistics and Transport; Corby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected logistics organization in Corby is seeking an individual with logistics experience to manage customer accounts and ensure operational excellence. Candidates should possess strong communication and organization skills, with a proactive attitude. This full-time role offers a competitive salary starting from £26,997. Benefits include performance bonuses, additional leave, and a supportive team environment.

Benefits

Performance bonus

Additional leave

Company events

Company pension

Discounted or free food

Free parking

On-site parking

Access to Medicash healthcare scheme

Free hot drinks on shift

Team building events

Discretionary bonus

Qualifications

• 1+ years of experience in logistics or a related field.
• Excellent organizational and problem-solving abilities.
• Ability to work weekends on a very limited basis.

Responsibilities

• Managing individual customer accounts and ensuring operational excellence.
• Monitoring and reporting on KPIs and SLAs.
• Coordinating with warehouse teams and CRMs.
• Managing invoicing and ensuring accuracy.
• Providing exceptional customer service and resolving issues promptly.
• Building strong customer relationships via meetings and phone calls.

Skills

Strong customer service skills

Communication skills

Organizational skills

Problem-solving abilities

Proficiency in Windows Office

Tools

Logistics management systems

Job description

A respected logistics organization in Corby is seeking an individual with logistics experience to manage customer accounts and ensure operational excellence. Candidates should possess strong communication and organization skills, with a proactive attitude. This full-time role offers a competitive salary starting from £26,997. Benefits include performance bonuses, additional leave, and a supportive team environment.