Logistic and Hardware Operations Analyst - Manufacturing and Distribution

Oracle; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the tech industry is seeking an Operations Analyst in Reading to manage shipments and support logistics operations. This role requires a BA/BS degree and strong communication and analytical skills, with a focus on improving operational efficiency and ensuring inventory accuracy. This is an on-site position that requires collaboration with team members to achieve goals in a dynamic environment.

Qualifications

• 1-2 years of experience preferred.
• Knowledge of logistics and hardware distribution methodologies.
• Ability to lift up to 50 lbs.

Responsibilities

• Receive and check incoming shipments for accuracy.
• Process orders for shipment and assist with hardware configurations.
• Maintain inventory accuracy through cycle counting.

Skills

Communication

Interpersonal Skills

Customer Service

Organizational Skills

Analytical Skills

Technical Skills

Education

BA/BS degree

Tools

Microsoft Office

Job description

M&D Job Description

Operations Analyst

The Job Description form is used to record the work responsibilities and qualifications (education, training and skills) for each discretionary title (role) used within a Functional Group. Please refer to the QMS Website Job Description Procedure for further information.

Functional Group

M&D Operations

Manager

Jorge De Ponte Neves

Job Responsibilities

No visa sponsorship will be offered

• The Operations Analyst will be responsible for receiving and checking incoming shipments for accuracy and within a timely manner.
• Sorting and placing items on to assigned racking and shelving.
• Picking, packing and processing orders for shipment and pick up according to assigned schedules.
• Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. Familiarly with Parcel Carrier Procedures, Systems and Transportation Networks essential.
• Processing return orders in an accurate and timely manner.
• Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.
• Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need.
• Performing accurate cycle counting and inventory control within the agreed frequencies to maintain inventory accuracy.
• Recording and reporting stock levels and discrepancies.
• Maintain a clean and safe working environment.
• Collaborating with team members and management to meet operational goals.
• Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.
• Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.
• Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.
• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
• The Operations Analyst is an essential role and will report to our Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.

J ob Qualifications (skills/education)

• BA/BS degree, typically graduate or equivalent with 1/2 years’ experience.
• Knowledge of desktop support / PC repair and hardware configuration a plus.
• Knowledge of Logistics and Hardware Distribution methodologies.
• Knowledge of Microsoft Office.
• Good computer and technical skills; quick to learn new tools applicable to the role.
• Excellent communication and interpersonal skills.
• Willingness to work in a dynamic, fast-paced environment.
• Strong customer services skills with the ability to maintain professionalism under pressure.
• Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.
• Analytical skills and ability to meet deadlines.
• Ability to lift, carry, push, or pull up to 50 lbs and drive company vehicles.