Locum Business Manager

NFU Mutual; Dundee; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A major UK insurance firm is seeking a Locum Business Manager to lead teams across Scotland. This role involves coaching team members to excel in service delivery while managing relationships with agency partners. The position offers a salary up to £50,000, with bonus potential and a range of employee benefits that support a healthy work-life balance.

Benefits

Annual bonus

Contributory pension scheme

25 days annual leave plus bank holidays

Family Friendly policies

Discounts at High Street brands

Gym contribution

Health and wellbeing plans

Voluntary medical and dental insurance

Life Assurance

Qualifications

• Experience in the insurance sector with knowledge of NFUM products.
• Flexibility and willingness to travel frequently.
• Ability to adapt, motivate, and organize effectively.

Responsibilities

• Lead people and achieve high team performance within the insurance agency.
• Support agency partners for seamless service delivery across teams.
• Manage various tasks and provide creative decision-making under pressure.

Skills

People leadership

Face-to-face sales

Operational management

Resilience

Decision-making under pressure

Job description

Salary: Basic salary to £50,000 plus car and benefits

• Extremely varied opportunity to lead different groups as a member of the Scotland Regional Leadership team
• Chance to make a real impact in various areas and broaden your experience
• Field-based role with travel around the Scotland region and some home working

About the role

The role of the Locum Business Manager (internally known as Locum Agency Manager) focuses on leading people and achieving high team performance. You will develop and train team members to perform at their best, benefiting our customers. Recruiting, motivating, and exercising autonomy and creativity in decision-making are key aspects. You will also be part of the Scotland Regional Leadership team.

You will support our agency partners as needed to ensure seamless service delivery, handling a variety of tasks across different teams and offices.

Our Scottish agencies vary in size from £5m to over £20m gross written premium income, with self-employed leaders. This role offers a unique chance to develop leadership skills in often pressurised situations requiring resilience, calmness, and creativity.

When not in the field, you can opt for home working. We offer flexibility to maintain a healthy work-life balance. The role primarily supports agency partners in North or South Scotland, with occasional involvement in other locations.

This role complies with Insurance Distribution Directive requirements, including ongoing Continuous Professional Development and regular re-screening to maintain “Good Repute”. Further details are available in the FCA Handbook.

About you

You should have experience in the insurance sector, preferably with NFUM product knowledge and licensing; broader commercial and personal insurance experience will also be considered. Flexibility and willingness to travel frequently are essential. Key skills include:

• People leadership, management, coaching, and development
• Face-to-face sales and customer service experience
• Operational management skills
• Resilience and autonomous working
• Strong decision-making skills under pressure

You should be adaptable, motivated, organized, and capable of building effective relationships within a regulated environment.

At NFU Mutual, we support an inclusive workplace, valuing diversity and promoting equal opportunities. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, welcoming applicants from all backgrounds.

Benefits and Rewards

Joining us offers a supportive culture and attractive rewards, including:

• Salary up to £50,000
• Annual bonus (up to 17.5%)
• Contributory pension scheme (up to 20%) with 8% employee contribution
• 25 days annual leave plus bank holidays, with buy/sell holiday scheme
• Family Friendly policies for work-life balance
• Discounts at High Street brands, travel, and supermarkets
• £20 monthly gym contribution (T&Cs apply)
• Health and wellbeing plans, cashback for healthcare services
• Voluntary benefits, including private medical and dental insurance
• Employee volunteering opportunities
• Refer a Friend bonus scheme (£500)
• Life Assurance (4x salary)
• Employee discounts on NFU Mutual policies (15%)

Working at NFU Mutual

We are one of the UK’s leading insurance and financial services companies, with over 110 years of customer-focused service. Recognized for workplace excellence, we have received multiple awards, including Gallup Exceptional Workplace and Top Employer status.

Our culture empowers our people to perform, grow, and be recognized. We value diversity and community engagement, maintaining a strong reputation for loyalty and trust. With over 300 local offices and a turnover of over £1 billion, we remain committed to our rural roots and ambitious for the future. Join us and be part of our talented team.