Location Manager

Anchor Hanover Group; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Earned pay access

Pension contributions

Life Assurance

Health and dental plans

Shopping discounts

Job summary

Anchor Hanover Group in Birmingham is seeking a Housing Location Manager to oversee communities and help older residents live independently. This role covers property management, rent accounts, and ensuring safety and quality across our sites.

You will build strong relationships with residents, coordinate repairs and maintenance, and carry out compliance and safety checks in line with our standards. A people-focused, proactive mindset is essential.

Qualifications

• Experience in housing or people-focused roles is welcome.
• Must demonstrate ownership and proactive problem solving.
• Strong organisational and communication skills are essential.
• Passion for helping older people live independently.

Responsibilities

• Manage properties and support residents to live independently.
• Let properties, manage rent accounts and address anti-social behaviour.
• Ensure repairs and maintenance are completed promptly and to high standards.
• Build trusted relationships with residents through proactive listening and clear communication.
• Complete compliance, health and safety checks and risk assessments with internal/external teams.

Skills

Resilient mindset

Problem solving

Organisational skills

Clear communication

People-focused

Job description

HousingLocationManager
Location:St Oswalds Court Birmingham
Contract:36 hours per week | Permanent
Salary: £29,870 per annum

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3xyour annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor -A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe'renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentand great placesto live.

Inclusion iscentral to everything we do.Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhered external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.