Locality Manager

Dimensions (UK) Ltd.; New Milton; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

35 days annual leave

Staff discount scheme

Employee Assistance Programme

Pension scheme

Long Service Awards

Inspiring People recognition

Job summary

Dimensions (UK) Ltd. is seeking an experienced Locality Manager to oversee four established locations across New Milton and Lymington, with plans to grow to five.

You will lead dedicated teams, ensure person-centred support, and maintain high-quality care within CQC/CSSIW guidelines. You’ll work closely with the Behaviour Support Team and Operations Director to develop services, support staff development, and ensure contracts are met while driving continuous improvement.

Qualifications

• Knowledge and understanding of CQC / CSSIW regulations
• Experience of managing a team, setting objectives and ensuring goals are met
• Experience in delivery of services in compliance with contracts
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Responsibilities

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

Skills

Leadership

People management

Communication

Regulatory knowledge

Job description

We're looking for an experienced and passionate Locality Manager to join our team, supporting people across New Milton and Lymington. Reporting to the Operations Director, you'll take responsibility for the day-to-day management of four established locations, with this expected to increase to five in the future. Our settings include a number of single-person homes, supporting people with learning disabilities and autism, some of whom may experience behaviours of distress. This is a fantastic opportunity for an exceptional leader who shares our values and is passionate about ensuring the people we support remain at the centre of everything we do. You'll lead by example, providing strong, positive leadership to our well-established teams and creating an environment where colleagues feel supported, valued and empowered to provide outstanding, person-centred support. Working closely with our Behaviour Support Team and other colleagues, you'll help ensure each person receives consistent, high-quality support tailored to their individual needs. You'll build on the great work already taking place, maintaining strong teams while continually looking for opportunities to develop and improve the support we provide. Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2026 - now 8 years in a row!

About the role

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

Are you an experienced and highly motivated care professional ready to take the next step in your career with a leading not-for-profit care provider?

Would you like to join an organisation that puts people at the heart of everything we do, values innovation and is committed to developing its people and making a genuine difference to the lives of others?, Most importantly, you want to make a difference to the lives of people with learning disabilities or autism. To do that, you'll have:

• Knowledge and understanding of CQC / CSSIW regulations
• Experience of managing a team, setting objectives and ensuring goals are met
• Experience in delivery of services in compliance with contracts
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Beyond those qualities, you'll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support
• Able to prioritise your workload, delegate tasks and meet deadlines
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including:

• Up to 35 days' annual leave entitlement (including bank holidays)
• Staff discount shopping scheme 'Rewarding Dimensions'
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• Employee Assistance Programme
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People'
• Discounted health and dental cover
• Life Assurance
• Bike to Work Scheme
• Season Ticket Loan, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.