Local Navigation Hub Care Coordinator

NHS Jobs; Long Eaton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Erewash Health Partnership leads the Local Navigation hub to coordinate care for people with complex needs in the community. You will work across health and social care to assess needs, navigate referrals and support timely, safe transfers between care settings.

The role interfaces with Primary and Secondary Care, Community Care and voluntary sectors. Based in a multi-disciplinary team, you will take MDT minutes, signpost services, and contribute to assessments while ensuring IT recording and

Qualifications

• GCSE English and Maths are required.
• Experience of SystmOne is preferred.
• Experience in a multi-disciplinary health/social care setting is desirable.

Responsibilities

• Coordinate the Local Navigation hub caseload across health and care services.
• Take minutes of MDT meetings and disseminate actions.
• Signpost or refer onward to relevant services.
• Contribute to assessments to identify needs and support independence at home.
• Ensure IT recording requirements are followed in collaboration with the team.
• Provide data support to the EHP data team.
• Promote shared decision-making and use decision tools with patients.

Skills

Interpersonal skills

Multitasking

Office experience

Primary care/teamwork

Education

GCSE English

GCSE Maths

Tools

SystmOne

Job description

The post holder will take a lead rolein assessing an individuals need, navigating referrals and using professionaljudgement to navigate and coordinate the support needs. The role is pivotal inensuring people are safely and appropriately transferred between care settings.Working within a multi-agency team, the postholder ensures timely andappropriate onward referrals to community health, social care, Primary care orvoluntary sector services. This role involves multidisciplinary collaboration,and effective communication to avoid delays

Main duties of the job

Provide Coordination and navigation for the Local Navigation hub caseload across health and care services, alongside working closely with other Primary Care services.

Coordinate and manage the administrative functions of the Multi-disciplinary team meeting.

Take minutes of the MDT meetings and disseminate, chase progress against actions identified.

This is a pivitol role to the Local Navigation Hub and will be the interface between Primary Care, secondary Care, Community Care, Social Care, Mental Health, Out of Hours and Voluntary sector organisations.

About us

Erewash Health Partnership (EHP) was established in 2018 and is a single GP Partnership . EHP employs approximately 250 people.

As well as providing high quality core primary care services, EHPis the prime provider for delivering services to Erewash Primary Care Network(EPCN), as well as operating its own services for EHP Partners.

This role sits within the Team Up service which is a cross organisational team who provide support to patients who are housebound or have complex needs.

The Local Navigation hub is for health and care professionals to call when they need support or coordination of care.

This is supported by Community GPs who are the senior clinical descision makers.

Job responsibilities

Receive and collate informationfrom health and social care colleagues including the voluntary sector plus outof hours calls to identify if further support is required.

Signpost or refer onward torelevant service as appropriate

Contribute to assessments toidentify a specific need, to maintain independence in the place they call home(own home, residential home etc).

To ensure the IT requirementsfor recording activity are adhered to in collaboration with other team members

To support with the provision ofagreed performance/activity data within the EHP data team.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision making conversation.

Direct liaison with multi agencies to coordinate care for patients.

Qualifications

• GCSE English and Maths
• European Computer Driving licence

Experience

• Use of SystmOne
• Experience of multi tasking under pressure
• Experience of Working in an office environment
• Experience of Working in a Primary Care/health/ social care setting
• Good interpersonal skills
• Experience of clinical coding
• Experience of working in a multi-disciplinary setting
• Experience of supporting people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.