Local Business Development Manager – VW VC Chelmsford

Group 1 Automotive; Manchester; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

33 days annual leave include bank hols

Exclusive retail discounts

Discounts on new and used cars and ser

Company pension scheme

Flexible working options available

Cycle-to-work scheme

24/7 healthcare professional support

Paid day to volunteer

Share purchase plan

Referral bonus for bringing in talent

Training and development opportunities

Life assurance with enhanced cover

Job summary

Group 1 Automotive in the United Kingdom is seeking a Local Business Development Manager to drive integrated sales and aftersales solutions for local business clients. You will maximise business potential and ensure outstanding customer service across sites and brands.

The role involves prospecting new business, maintaining high customer satisfaction, and complying with FCA regulations while handling finance and general insurance products.

Qualifications

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
• Ability to deliver first-class customer service with energy and enthusiasm.
• A genuine interest in helping customers and contributing to the team’s success.
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.
• Exceptional listening and communication skills, focused on understanding customer needs.
• Must hold a valid UK driving licence.

Responsibilities

• Develop integrated sales and aftersales solutions for local business clients, maximising business potential within the area of responsibility and ensuring each customer receives excellent customer service.
• Prospect and develop business customers in order to achieve maximum business customer retention.
• Represent the company in a professional manner and to achieve high levels of customer satisfaction.
• Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
• Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data.

Skills

Sales experience

Customer service

Customer focus

Organisational skills

Communication skills

UK driving licence

Job description

Local Business Development Manager – VW VC Chelmsford Fun, exciting, rewarding work. Join us for the ride Working with world-class brands as a Local Business Development Manager you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

Develop integrated sales and aftersales solutions for the local business clients, maximising the business potential within the area of responsibility and ensuring each customer receives excellent customer service. Prospect and develop business customers in order to achieve maximum business customer retention. Represent the company in a professional manner and to achieve high levels of customer satisfaction Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products. Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data

Helpful skills and qualifications

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team.

If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

• Respect
• Integrity
• Transparency
• Teamwork
• Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.