Local Business Development Manager

Group 1 Automotive; Widford; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

33 days annual leave

Exclusive retail discounts

Car discounts & servicing

Company pension

Flexible working options

Cycle-to-work

24/7 healthcare support

Volunteer day

Share purchase plan

Training & development

Life assurance

Job summary

Group 1 Automotive is recruiting for a Local Business Development Manager – VW VC Chelmsford to build and grow local business client relationships while delivering outstanding customer experiences across brands and sites.

You will develop integrated sales and aftersales solutions, prospect business customers, and represent the company with professionalism while ensuring compliance with FCA regulations and data protection rules. Flexible working options may be available.

Qualifications

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
• Ability to deliver first-class customer service with energy and enthusiasm.
• Strong organisational skills with attention to detail.
• Excellent listening and communication skills, focused on understanding customer needs.

Responsibilities

• Develop integrated sales and aftersales solutions for local business clients to maximise business potential and customer service.
• Prospect and develop business customers to achieve retention and growth.
• Represent the company professionally to achieve high customer satisfaction.
• Comply with FCA regulations and maintain regulated status in finance and general insurance advice, sale and administration.
• Ensure data protection and GDPR compliance when handling customer data.

Skills

Sales experience

Customer service

Targets

Relationship building

Organisational skills

Communication

UK driving licence

Job description

Job description Local Business Development Manager - VW VC Chelmsford

Fun, exciting, rewarding work. Join us for the ride Working with world-class brands as a Local Business Development Manager you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask

What you'll do day to day

• Develop integrated sales and aftersales solutions for the local business clients, maximising the business potential within the area of responsibility and ensuring each customer receives excellent customer service.
• Prospect and develop business customers in order to achieve maximum business customer retention.
• Represent the company in a professional manner and to achieve high levels of customer satisfaction.
• Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
• Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data.

Helpful skills and qualifications

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team's success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team.

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.