Local Business Development Manager

Stratstone BMW; East Midlands; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Commission on car sales

Pension

Life assurance

33 days holiday

Discounts on used cars

Job summary

Lithia UK is seeking a Local Business Development Manager to represent the BMW/MINI brand with a focus on delivering exceptional customer experiences. You will nurture leads, convert enquiries into sales, and upsell accessories, warranties, and finance options.

The role emphasizes training, personal growth, and adhering to FCA regulations within a collaborative team. You’ll enjoy a structured compensation plan with a £25,000 base salary, uncapped commissions on every car sold, and a 40-hour work

Qualifications

• Experience in driving sales and converting enquiries into appointments.
• Familiar with FCA regulations and fair financial advice.
• Strong customer service orientation.

Responsibilities

• Drive forwards all new and used car enquiry leads and convert appointments into sales.
• Upsell accessories, extended warranty and finance packages.
• Deliver exceptional customer experiences from initial contact through to delivery.
• Maintain knowledge of products and services and adhere to regulatory standards.
• Work as part of a collaborative team and own the customer journey.

Job description

As a Local Business Development Manager, you'll be a key part of our BMW/MINI team-representing one of the most iconic brands in the industry and backed by leaders who are invested in your success. No matter your background, we'll give you the tools, training, and support you need to thrive. From day one, you'll be empowered to grow your skills, deliver exceptional experiences, and drive your career forward. You'll have the opportunity to be involved with:

• Creating great experiences for our customers, from the moment they make initial contact; to helping them discover their perfect vehicle; to the day they drive away their highly anticipated new car
• Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
• Becoming a true champion of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
• Delivering not just a new car but a complete, unique package to help your customers make the most of their purchase, upselling on accessories, extended warranty and finance packages
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations
  A collaborative team player, who is open to new ideas and appreciates the difference that each person makes
• Committed to taking personal ownership and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment
• Has a passion for our industry, the people who work in it and the people we serve
• Be driven to exceed expectations and consistently achieve fantastic results
• Confident and experienced with computer systems, and a full UK driving licence - you'll have the opportunity to drive a huge range of thrilling vehicles
  What we can offer you:
• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you're supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process.

Basic salary of £25,000, uncapped earning potential, £200 commission on every car sold, 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.