Local Business Development Manager

Group 1 Automotive; Coulsdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading automotive group as a Local Business Development Manager. In this role, you will develop integrated sales solutions for local business clients, ensure high levels of customer satisfaction, and enjoy great benefits, including 33 days annual leave and training opportunities. Experience in sales or customer service is essential.

Benefits

33 days annual leave

Exclusive retail discounts

Company pension scheme

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid day to volunteer

Training and development opportunities

Life assurance available

Qualifications

• Experience in sales or customer service, achieving targets.
• Strong organisational skills and attention to detail.
• Valid UK driving licence required.

Responsibilities

• Develop sales and aftersales solutions for local clients.
• Maximise customer retention through excellent service.
• Ensure compliance with FCA regulations and data protection.

Skills

Customer Service

Sales Experience

Organisational Skills

Communication Skills

Job description

Local Business Development Manager – Kia Coulsdon

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Local Business Development Manager you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Develop integrated sales and aftersales solutions for the local business clients, maximising the business potential within the area of responsibility and ensuring each customer receives excellent customer service.
• Prospect and develop business customers in order to achieve maximum business customer retention.
• Represent the company in a professional manner and to achieve high levels of customer satisfaction
• Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
• Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.