Lms Support Specialist - Huddersfield

NFP People; West Yorkshire; Hybride; GBP 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

26 days holiday rising to 30

8 bank holidays

Personal pension scheme

Healthcare cash plan

Employee assistance programme

Staff awards scheme

Company sick pay scheme

Flexible working patterns

Résumé du poste

NFP People is looking for a LMS Support Specialist to manage and develop Moodle for our Maths Champion Programme. You will configure content, handle updates and troubleshoot issues to ensure a seamless learner and staff experience.

Based in Huddersfield with hybrid working options (fully remote considered with occasional travel to HO). This full-time, 37-hour week role is fixed-term until 31 August 2029, with a 13 November 2026 closing date.

Qualifications

• Experience administering enterprise LMS in academia, corporate, or training settings.
• Strong Moodle knowledge and content troubleshooting skills.
• Experience with LMS reporting and data analytics.

Responsabilités

• Oversee Moodle-based delivery and development of the Maths Champion Programme.
• Implement content, configuration, and functionality updates.
• Troubleshoot issues and resolve course access problems.
• Collaborate with IT and stakeholders to ensure a smooth learner experience.
• Generate reports and monitor LMS usage for compliance.

Connaissances

Moodle administration

LMS support

User support

Reporting analytics

HTML/CSS basics

SCORM/xAPI

Data integrity

Power BI

Outils

Power BI

Excel

Teams

Description du poste

We are looking for a LMS Support Specialist to oversee the daily operation, configuration, and maintenance of the Moodle Learning Management System.

Position: LMS Support Specialist

Location: Huddersfield/Hybrid (fully remote considered with occasional travel to HO in Huddersfield)

Hours: Full-time, 37 hours per week

Contract: This is a fixed term contract until 31 August 2029

Closing Date: 13th November 2026

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The LMS Support Specialist is responsible for supporting the delivery and ongoing development of the Maths Champion Programme within Moodle. The role ensures that the Learning Management System (LMS) effectively meets programme requirements by implementing content, configuration and functionality amendments, troubleshooting issues, and identifying innovative out-of-the-box solutions where standard Moodle functionality does not fully support programme needs. You will work closely with the IT team and key stakeholders to deliver a seamless, engaging and efficient experience for learners, administrators and programme staff, ensuring the platform continues to support the successful delivery of the programme.

About You

You will have experience of administering and supporting enterprise-level Learning Management Systems (LMS) within an academic, corporate, or training focused environment, including day today system configuration, user management, and course lifecycle maintenance. (strong preference for Moodle) with a strong technical background, including:

• Understanding of LMS architecture, user roles, permissions, and integrations, core LMS functionality and course building functionality
• Basic knowledge of HTML, CSS, for troubleshooting content issues
• Familiarity with SCORM/xAPI standards and eLearning content packaging
• Hands-on experience with user support and troubleshooting, including root-cause analysis, and resolving course access issues, completion tracking, and system error issues and content related queries.
• Proficiency with reporting and analytics
• Ability to manage LMS configuration including updates, permissions management, and ensuring data integrity.
• Practical experience with data reporting and analytics, including extracting logs, generating completion reports, analysing system usage, and supporting compliance or audit requirements.
• Strong knowledge of use of Microsoft suite of products (Word, Excel, Teams, Power BI)

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as LMS, Learning Management System, Moodle, LMS Support Specialist, Learning Management System Support Specialist, Moodle Support Specialist, LMS Administrator, Learning Management System Administrator, Moodle Administrator.