Live Events Leader: Assistant Venue Manager

The Glee Club; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Bonus scheme

28 days annual leave

Job summary

The Glee Club in Birmingham seeks an Assistant Venue Manager to oversee live events, manage staff, and ensure high standards of customer experience. You will lead duty management during events, coordinate with bar, kitchen, and technical teams, and drive revenue while maintaining safety and compliance.

Ideal candidates will have prior supervisory or management experience in a live entertainment venue or hospitality setting, with a track record of improving operations and guest satisfaction.

Qualifications

• Proven ability to manage staff across multiple departments.
• Excellent verbal communication and customer service skills.
• Strong organisational and problem-solving capabilities.

Responsibilities

• Duty Management of events, coordinating stakeholders and maintaining safety and service standards.
• Schedule staff rosters for multiple shows while respecting budgets.
• Line manage heads of departments (bar, floor, kitchen, tech, security, box office).
• Forecast weekly sales and manage wage payroll entries.
• Oversee purchasing, stock checks and supplier relationships.

Skills

People management

Communication

Attention to detail

Public interaction

Decision making

Sales drive

Education

Degree level education

Job description

The Glee Club in Birmingham seeks an Assistant Venue Manager to oversee live events, manage staff, and ensure high standards of customer experience. You will lead duty management during events, coordinate with bar, kitchen, and technical teams, and drive revenue while maintaining safety and compliance.

Ideal candidates will have prior supervisory or management experience in a live entertainment venue or hospitality setting, with a track record of improving operations and guest satisfaction.