Litigation Paralegal / Legal Assistant

JR United Kingdom; London Borough of Harrow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in debt recovery is hiring a Litigation Paralegal / Legal Assistant to support efficient case management in Harrow. You will guide clients through the civil litigation process, ensuring claims progress effectively while maintaining high standards of service. The ideal candidate will have experience in a legal environment and strong interpersonal skills.

Benefits

Company events

Company pension

Life insurance

Sick pay

Qualifications

• Minimum 1 year experience in civil litigation or debt recovery.
• Strong knowledge of debt recovery proceedings or civil procedure rules.
• Excellent client care communication skills, both written and verbal.

Responsibilities

• Assist clients with civil litigation process from raising claims to enforcement.
• Track cases accurately; escalate urgent matters to Head of Department.
• Address client queries promptly and professionally.

Skills

Problem-solving

Negotiation

Communication

Organisational Skills

Attention to Detail

Education

Paralegal qualification or equivalent

Job description

Social network you want to login/join with:

Litigation Paralegal / Legal Assistant, london (harrow)

col-narrow-left

Client:

ACT Credit Management Ltd

Location:

london (harrow), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

5

Posted:

16.06.2025

Expiry Date:

31.07.2025

col-wide

Job Description:

About the Role

As a Legal Liaison Assistant in our debt recovery department, you will play a pivotal role in supporting our team to ensure the efficient management of caseloads and the seamless execution of legal processes. Your responsibilities will include providing guidance on case matters, addressing client queries, and maintaining high standards of performance.

Key Responsibilities

• Assist our clients in navigating the civil litigation process, ensuring their claims progress efficiently from raising the Claim to enforcement.
• Ensure you follow legal processes and track cases accurately, escalating urgent matters to the Head of Department.
• Collaborate with external solicitors to ensure effective claim handling.
• Ensure all client queries are addressed promptly, professionally, and in alignment with company policies and client needs.
• Working collaboratively with clients to find the best possible solutions

Skills & Experience Required

• Paralegal or debt recovery claims handler with a minimum of 12 months or equivalent, demonstrable experience in a legal environment and/or recoveries, is essential.
• Strong knowledge of debt recovery proceedings or the civil procedure rules.
• Ability to work to deadlines in a busy environment.
• Proactive problem-solving skills and the ability to use initiative.
• Skilled negotiator with excellent client care and communication abilities.
• Ensuring compliance with protocols
• Exceptional organisational and time management skills, with the ability to work under pressure and meet strict deadlines.
• Strong interpersonal and IT skills, with attention to detail and a commercial mindset.
• Have high levels of client care communication skills both written and verbal and be confident in handling calls.
• Use initiative and be a proactive team player.

At ACT, we promote an inclusive and equal-opportunity workplace. We are committed to treating all candidates fairly and selecting the best talent based on merit and suitability for the role.

Job Type: Full-time

• Company events
• Company pension
• Life insurance
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Harrow, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

• Civil litigation / Debt recovery: minimum 1 year required