Litigation Paralegal / Legal Assistant

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in debt recovery seeks a Litigation Paralegal / Legal Assistant in London. The role involves managing client cases, assisting through the litigation process, and ensuring excellent client communication. Candidates with at least one year of legal experience in civil litigation or debt recovery are encouraged to apply. This full-time position promotes a collaborative and inclusive work environment, offering benefits like company events and a pension plan.

Benefits

Company events

Company pension

Life insurance

Sick pay

Qualifications

• Minimum 12 months as a paralegal or debt recovery claims handler.
• Experience in civil litigation or debt recovery processes.
• Strong communication and interpersonal skills.

Responsibilities

• Assist clients with civil litigation processes.
• Collaborate with solicitors for claim handling.
• Address client queries promptly and professionally.

Skills

Proactive problem-solving

Negotiation

Attention to detail

Client care communication

Organisational skills

Education

12 months experience in a legal environment

Job description

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Litigation Paralegal / Legal Assistant, london

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Client:

ACT Credit Management Ltd

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

About the Role

As a Legal Liaison Assistant in our debt recovery department, you will play a pivotal role in supporting our team to ensure the efficient management of caseloads and the seamless execution of legal processes. Your responsibilities will include providing guidance on case matters, addressing client queries, and maintaining high standards of performance.

Key Responsibilities

• Assist our clients in navigating the civil litigation process, ensuring their claims progress efficiently from raising the Claim to enforcement.
• Ensure you follow legal processes and track cases accurately, escalating urgent matters to the Head of Department.
• Collaborate with external solicitors to ensure effective claim handling.
• Ensure all client queries are addressed promptly, professionally, and in alignment with company policies and client needs.
• Working collaboratively with clients to find the best possible solutions

Skills & Experience Required

• Paralegal or debt recovery claims handler with a minimum of 12 months or equivalent, demonstrable experience in a legal environment and/or recoveries, is essential.
• Strong knowledge of debt recovery proceedings or the civil procedure rules.
• Ability to work to deadlines in a busy environment.
• Proactive problem-solving skills and the ability to use initiative.
• Skilled negotiator with excellent client care and communication abilities.
• Ensuring compliance with protocols
• Exceptional organisational and time management skills, with the ability to work under pressure and meet strict deadlines.
• Strong interpersonal and IT skills, with attention to detail and a commercial mindset.
• Have high levels of client care communication skills both written and verbal and be confident in handling calls.
• Use initiative and be a proactive team player.

At ACT, we promote an inclusive and equal-opportunity workplace. We are committed to treating all candidates fairly and selecting the best talent based on merit and suitability for the role.

Job Type: Full-time

• Company events
• Company pension
• Life insurance
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Harrow, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

• Civil litigation / Debt recovery: minimum 1 year required