Litigation Paralegal

Sue Ross Recruitment Ltd; Wakefield; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Sue Ross Legal are working with a leading legal services provider in Wakefield to recruit a Serious Injury Paralegal. You will support lead file handlers in progressing serious injury caseloads. The role offers a mixture of office and remote working, with a minimum of two days a week in the Wakefield office. Applicants with experience in litigation areas such as RTA or housing are encouraged to apply.

Qualifications

• Experience supporting serious injury cases, including high-value files (£150k+).
• Strong client care and professional communication.
• Excellent attention to detail and high-quality work output.

Responsibilities

• Progress cases using Proclaim and draft standard letters.
• Obtain and review medical records for file progression.
• Collate evidence for assessments and manage deadlines.
• Answer calls from Fee Earners and respond to inquiries.
• Meet monthly KPIs and support other staff during peak periods.

Skills

Paralegal experience

Client care

Communication skills

Case management familiarity

Excel & Word

Attention to detail

Organisational skills

Tools

Proclaim

Job description

Sue Ross Legal are working with a leading legal services provider in the recruitment of a Serious Injury Paralegal. Our client is a top 100 UK law firm, specialising in personal injury, uninsured loss recovery, serious and catastrophic injury, accidents at work, and employer liability and public liability. Due to a period of continued growth, the firm are actively seeking dedicated, and ambitious Paralegals to support the lead file handlers in the progression of their serious injury caseload.

Duties

• Produce standard free form letters to progress cases using the case management system (Proclaim).
• Obtain and review medical records.
• Collate evidence for detailed and provisional assessment.
• Answer the telephone as the first point of contact for your Fee Earner, and deal with telephone enquiries wherever possible.
• Achieve KPI’s on a monthly basis as agreed with your line manager.
• Where appropriate, schedule appointments for the Fee Earner.
• Liaise with the Finance Department regarding the payment of disbursements, outstanding accounts etc.
• Contribute to the smooth running of the firm by assisting other members of staff in periods of peak demand with document production, task list maintenance, taking telephone calls and general administrative duties.
• To undertake any other tasks as deemed relevant and reasonable by the business.

Essential skills and experience

• Experience of working in a similar role supporting cases valued over £150k.
• Commitment to delivering excellent client care for clients.
• Excellent communication skills, both verbally and in writing.
• Accountable for achieving objectives in a fast‑paced environment whilst maintaining high standards of work quality and client care.
• Competent working with a case management system and good knowledge of Excel and Word.
• Good attention to detail and strong organisational and time management skills.

Career progression opportunities

This is a fantastic opportunity for high performing individuals who are looking to make a career within Serious Injury and to progress to Fee Earner level; opportunities to move into different departments across the business to expand their knowledge and experience will also be available.

Working arrangements

This role offers a mixture of office and remote working, but you must be able to attend the Wakefield office when needed (this role requires 2 days minimum in the office per week). Although experience in handling Serious Injury cases is advantageous, we would be very keen to receive applications from candidates with 6 months experience or more in any area of Litigation i.e Credit Hire, RTA, housing etc.