Linux System Administrator

Dematic

Stockport

On-site

GBP 45,000 - 65,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive salary

Incentive schemes for performance

Group personal pension plan

25 days holiday + bank holidays

Private health scheme

International travel opportunities

Life assurance

Manchester campus with gym

Job summary

Roboticsconnected is seeking a Linux System Admin to join the Infrastructure Managed Services Team in Stockport. You will support Dematic customers across a mixed OS environment, handling deployment life cycles from sizing to ongoing support and monitoring. The role involves out-of-hours work and an on-call roster.

You will troubleshoot, resolve issues, and escalate when needed while communicating clearly with customers and internal teams. Travel to client sites may be required.

Qualifications

Fluent English (spoken and written).
Team player who wants to learn and train others.
Strong communication skills with customers via email/phone.
Degree in a technical discipline or demonstrated equivalent experience.
Willingness to travel to visit customer sites.

Responsibilities

Provide day-to-day infrastructure support for Dematic customers.
Engage in project work and monitor generated alerts across sites.
Escalate issues within the team to ensure timely resolution.
Communicate issues and resolutions to customers by email or phone.
Collaborate with colleagues to share knowledge and promote best practices.

Skills

English fluency

Team player

Good communicator

Technical degree

Willing to travel

Education

Degree in technical discipline

Tools

Linux (Redhat/CentOS)

Nagios

Grafana/Prometheus

Ansible

Terraform

AWS/Azure/GCP

Kubernetes/Docker

SUSE Rancher

Nutanix/HyperV/VMware

Veeam

Networking (Firewalls & Switches)

Driving licence

Job description

We are looking for a Linux System Admin to join our very successful Infrastructure Managed Services Team responsible for Dematic Software's Infrastructure Managed services customer base. Ideally, candidates will have worked in a mixed operating system environment, and will have previously been involved in the full life cycle of infrastructure deployment projects, including architecture sizing through to deployment and ongoing support. They will be comfortable maintaining and supporting virtualisation technologies and will have worked in a geographically dispersed environment that incorporates public and private cloud technologies.

We offer:

Competitive salary
Incentive schemes designed to reward individual contribution and performance
Group personal pension plan with generous Company contributions
Holidays - 25 days plus bank holidays
Private Health Scheme (non-contributory for employees)
Opportunity for international travel
Life assurance
Working at newly refurbished Manchester campus which includes a gym

Tasks and Qualifications:

Dematic software is a leading company in the delivery of innovative software led solutions across a multitude of different industries, that themselves fall under different regulatory requirements- from nuclear and pharmaceutical industries through to standard eCommerce fulfilment solutions. Within our target markets we are seen as leaders in the UK and increasingly globally.

As an Infrastructure Specialist you will be responsible for the day-to-day support of Dematic customers. The role will involve mainly project work but also providing support and acting upon and monitoring generated alerts, throughout the lifecycle of Dematic customers sites.

You will need to combine a clear commitment to customer satisfaction with technical skills and the ability to troubleshoot and resolve issues that arise. You must have the ability to communicate directly with customers both by e-mail and telephone. Where issues arise that you cannot resolve, you will then be responsible for escalations within the team, to ensure the prompt and satisfactory resolution of customer support cases.

The role will typically require:

Involvement in the design, tender, procurement and delivery phases of new projects.
Involvement in the installation/configuration of infrastructure for new customers, and the improvement/enhancement of existing customer deployments.
The ability to oversee the performance of the infrastructure across the infrastructure managed services customer base and internally for in-house services.
The ability to Monitor the performance of the servers, proactively identifying issues/abnormalities that may pose a threat to the customer’s service.
The ability to review performance logs, analysing the performance, identifying trends, patterns and detecting irregular behaviour.
Managing the monitoring solutions setup, updating, enhancing, modifying the parameters as the infrastructure and systems are updated and upgraded.
Ensuring that the servers are backed up, and that there is an automatic failover in the case of any server downtime.
Proactively and reactively applying vulnerability patches to managed sites.
Communicate with the customer to understand the underlying issue and provide timely feedback
Work proactively with others across Dematic to ensure prompt resolution of support issues.
Provide support to colleagues through knowledge sharing and promoting knowledge sharing initiatives.

While you will be educated and supported on the job, an inherent aptitude to technical problem solving will be required.

The position is office hours based in Stockport and will involve out of hours work and an on-call roster.

Essential Skills

Fluent in English (both spoken and written)
A team player with a desire to learn more and train others.
A willing communicator
Qualified to a good degree level in any technical discipline (or to be able to show that you now possess these skills through extended experience)
A willingness to travel to visit customer sites

Technical Skills (In order of importance):