Link Worker – Redress Support Service

NHS Scotland; City of Edinburgh; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Penumbra in Edinburgh seeks a dedicated Link Worker to provide person-centred, trauma-informed short-term support to individuals who contact or are referred to the service. You will arrange supports from a predefined menu as needs evolve, ensuring compassionate responses for those in distress.

The role emphasises early intervention, with clear processes for escalation and signposting. Applicants should be prepared for a thorough recruitment process and can learn more from the recruitment pack.

Responsibilities

• Link Workers provide short-term support and arrange further supports from a predefined menu where needs exceed initial conversations.
• Recruitment process requires CV upload and completion of screening questions in the portal.

Job description

Norton Park, 57 Albion Road, Edinburgh, EH7 5QY

Full Time - Permanent

Background

In 2010, the Scottish Government contracted the Scottish Human Rights Commission (SHRC) to develop a Framework for Justice and Remedies for Historic Abuse of Children in Care. This work led to an Action Plan to implement the recommendations of this framework.

Established in 2016, the In-Care Survivor Alliance was formed in support of a wider strategy developed by the Scottish Government to address the legacy of historic abuse in Scotland. Fully funded by the Scottish Government, the alliance is formed of three partners, the Glasgow Psychological Trauma Service (Glasgow Health and Social Care Partnership), Health in Mind and Penumbra. The Alliance’s work is supported by a further network of delivery partners.

The In Care Survivors’ Alliance hosts two initiatives that contribute to the Scottish Human Rights Commission’s Action Plan on Justice for victims of Historic Abuse of Children in Care:

• Future Pathways, a national support fund for survivors of abuse or neglect in care in Scotland, and;
• Redress Support, which provides assistance to survivors who apply for financial redress.

Redress support service is a new initiative that aims to remove barriers that individuals might face in their application for financial redress. The service delivers emotional and practical support to applicants as required during their application process. You can find out more about our service here: redress-support.scot

About the Role

Penumbra employs the Link Workers who work with the Alliance. Penumbra is committed to the values of the Alliance and is a leading provider of person-centred, trauma-informed services that provide compassionate responses to people in distress.

Link Workers provide the support to those who contact, or are referred, to the service. The aim is to provide short-term support, and to arrange supports, from a pre-defined menu of options where support requirements appear to require more than the initial support conversations.

For more information, including full job description and application/interview guidance, please download our recruitment pack. The link to view or download is near the bottom of the advert on our website. If you are having issues with viewing this or downloading this please contact [e-mail].

When you go through the application process you will be asked to upload a CV. All applicants must also complete the screening questions on our portal. If you do not complete the screening questions your application may not be considered.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don't hesitate to contact us at [e-mail].

Reference:

Contract Type: Permanent

Posted On: 05/11/2026

Closing Date: 25/11/2026