Linen Services Associate - Luxury Resort

The-Belfry; Sutton Coldfield; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Free parking

Discounted staff meals

Staff discounts on resort facilities

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a dedicated Housekeeping Team Member to help keep our luxury rooms and public areas pristine, ensuring guest comfort and memorable stays.

This role is physical and requires weekend work; it offers a base rate of £12.71 per hour plus service charge, with progression opportunities through The Belfry Campus.

Join a award-winning team with wellbeing benefits, free parking, staff discounts and ongoing on-the-job training.

Qualifications

• Maintaining quality standards of linen
• Ensuring all used linen has been collected
• Ensuring all departments have the requested linen on a daily basis
• To check that the corridors and service rooms are clean and tidy
• Keep corridors free from linen, linen bags and linen skips
• Ensure fantastic customer service when in contact with guests around the resort
• Ensure the equipment rooms are at the standard set out by the House keeping management team
• Refill room condiments / room trollies at the end of the day
• Record linen in / out of the rooms allocated
• Be able to manage your time effectively
• Keep on top of the upkeep of the public areas throughout the Resort
• To keep on top of any administration relevant to the position and handed to the team leader on duty
• To attend all housekeeping team meetings
• You will be required to work weekends

Responsibilities

• Maintain linen quality standards
• Collect used linen
• Ensure linen for departments daily
• Keep corridors and service rooms clean
• Keep corridors free of linen and bags
• Provide excellent customer service to guests
• Manage equipment rooms per standards
• Refill condiments and trolleys
• Record linen in/out of rooms
• Manage time effectively
• Maintain upkeep of public areas
• Handle administration for position
• Attend housekeeping meetings
• Work weekends

Job description

The Belfry Hotel & Resort in Sutton Coldfield is seeking a dedicated Housekeeping Team Member to help keep our luxury rooms and public areas pristine, ensuring guest comfort and memorable stays.

This role is physical and requires weekend work; it offers a base rate of £12.71 per hour plus service charge, with progression opportunities through The Belfry Campus.

Join a award-winning team with wellbeing benefits, free parking, staff discounts and ongoing on-the-job training.