Linen Porter, Hotel Du Vin

Hotel Du Vin; Cambridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff room rates

Friends & Family rate

Meal discount

Apprenticeships

Uniform provided

Cycle to work

Healthcare plan

Referral bonus

Complimentary stays

Wellness days

Stream access

Job summary

Malmaison & Hotel Du Vin in Cambridge is seeking a Linen Porter to support our hotel team. You will deliver and collect linen to rooms, assist room attendants, and ensure rooms are prepared to our high standards.

This permanent role is 20 hours per week at £13.27 per hour, with generous staff benefits and opportunities for training and development.

Qualifications

• Experience in hospitality or a keen interest in guest service.
• Able to work in a team to prepare rooms to hotel standards.
• Strong attention to detail and high standards of cleanliness.

Responsibilities

• Deliver and collect linen to/from rooms quickly and efficiently.
• Assist room attendants to style rooms and ensure timely readiness.
• Interact with guests and provide friendly service.

Skills

Attention to detail

Teamwork

Hospitality

Customer service

Communication

Job description

£13.27/hour, Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: £13.27ph / 20 hours

Type of Contract: Permanent

Working behind the scenes to ensure the HDV standards are maintained you will be a vital cog in the Hotel team.

You’re our first Port(er) of call… Taking responsibility for ensuring that the linen is delivered to and collected from the rooms quickly and efficiently, our Linen Porters will be required to assist the room attendants to style the rooms with an eye for detail and a passion for cleaning. You will be expected to work in a team to ensure the rooms are ready on time, styled to our standards. You will have just as much interaction with our guests as any other team member – so must be passionate about hospitality and delivering amazing service to our guests with a smile and personality.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.